Fios Installation scheduling
I'm looking for some advice on who to talk to regarding installation scheduling. I moved in yesterday and I had installation scheduled 3 weeks prior, but due to the weather, my installation tech told...
View ArticleUnable to log-in, even with temporary passwords.
Recently I cannot log-in to Verizon FiOS site. Though I can enter my ID and see the security image, I only see the message that my password does not match. But I did not change my password. I...
View ArticleVerizon Family Protection
How can I remove Verizon Family Protection? My Verizon username and password are not working. Says I need a an Adminstrator Username and Password. How do I get one? Thanks
View ArticleVery Slow Fios Internet Service at Belmont High School in Belmont, MA
Hello, I'm a Labbb Collaborative Student who goes to Belmont High School on thursdays and fridays for class and I would like Verizon to offer 500/500Mbps Fios Internet Service to Belmont High School in...
View ArticleBilling Dispute now gone bad to collections verizon owes me money
Moved for greater exposure
View ArticleLosing packets on FIOS connection - wondering if it's equipment in my home or...
I am experiencing periodic outages (probably 2 an hour) and they've been very hard to diagnose. I managed to catch one with an mtr trace and it looks like this: Packets Pings Host Loss% Snt Last Avg...
View ArticleTurning TV & Internet off via Phone or different computer
Hi,Wasn't sure where to ask this? Is there a way to turn the TV & Wifi off by your cell phone or another computer? Trying to manage the amount of time kids spend on them. And want to be able to...
View ArticleCustomer Service
I have been trying to receive service for my FIOS account yesterday and got nowhere. Spoke with two reps and upon not being able to have my questions answered nor proper help I requested to speak with...
View ArticleFios Internet and the new Google Wifi mesh routers
I'm wondering if anyone with fios internet has bought the new Google wifi mesh routers and are using them with the fios G1100 router? Also is there a way to shut the wireless off on this router and use...
View ArticleAvailability Issue
So I'm having a major issue that I can't get solved by calling or talking to chat support. I've spent hours in calls, trying to explain my issue, so this is my desperate attempt at getting it...
View ArticleWifi out-Maintenance???
So it goes like this....wake up, wifi is not working. Work through the DIY on FIOS appGet caught in a loop, and decide to call FIOS customer service. 10 minute wait, get useless Manila team (I...
View ArticlePlease roll out 750/750 mbits tier in MD
Verizon, please rollout your new FiOS 750/750mbits in MD as soon as you can. I look forward to getting it! thanks.
View ArticleUpgrade internet speed
I currently have the standard router & I'm paying for 50/50. It's the Actiontec MI424WR Rev. I. I'm considering getting the Quantum router. Do I really need to upgrade to the Quantum router in...
View ArticleRouter Security
I have just noticed that once you login to Verizon, it shows you the status of your Wireless Router, including SSID and Password. In addition, it allows users to change these settings from the verizon...
View ArticleWhat is bolt on data?
trying to help my dad figure out his internet speeds, it says he has 25/25 but he has a ten dollar feature of 50/50 bolt on data? is that mean he always has 50/50 or only certain times does the feature...
View ArticleNew HP Officejet printer does not receive faxes
I am using a VoIP fios telophne system. I have recently purchased a HP Officejet 4650 All-IN-One printer. My problem is my fax machine will "send" faxes but is not able to receive them. It is set for...
View ArticleQuantum Router guest account
I would like to assign one of the RJ-45 outputs to the guest WiFi account. Can this be done?
View Article2nd router failure
In September I purchased an Actiontec MI424WR Rev I router because Verizon said my older Rev F Actiontec might require more support so there would be a monthly fee to keep using it. In mid December,...
View ArticleNo internet on Gateway G1100 Guest Network when router used in Access Pont mode
Topology: ONT to Actiontec via RG45 into WAN port. Verizon coax to splitter. From splitter to Actiontec and to STB, STB guides on TV all work. Actiontec in DHCP mode. Then ActionTec LAN to home...
View ArticleBilling Issue After Moving Services
Moved to My Verizon Account board for greater exposure
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