Mysterious bills from closed accounts
I an throughly upset with Virizon. I have been a customer since about 2012 and these last few months has had me so upset I recommend AGAINST Verizon. In October I had paid 250.00 to get my services...
View ArticleTechnician issue
I had my verizon fios set up for my house yesterday. After talking to the technician, I found out some information about the first technician who came to my house which troubles me. I switched to...
View Articlerequest entity too large
it has taken me a month just to get this far. every time i tied to get to the community forums i got the request entity too large message. it all started with a complaint about the rewards program that...
View Articlebridge my Verizon modem mi424-wr
hey guys I wanna connect my third party router. can someone help me with a step by step tutorial. I used to work for time warner so I'm really good with networking but fios is a lil different. can...
View ArticleHow long after my apartment building has FIOS installed can I actually get FIOS?
They finished up a couple of weeks ago and every apartment has a box over their door.... but Verizon says there's no service in the building. Any my chance of getting service in the near future? My...
View ArticleVerizon Family Protection
How can I remove Verizon Family Protection? My Verizon username and password are not working. Says I need a an Adminstrator Username and Password. How do I get one? Thanks
View ArticleProblem Connecting Fios to Xbox Live/EA Servers
I cannot reach the EA Servers, all other gaming on Xbox works fine and my internet is fine. For some reason, I do not get any responses to pings that are sent to the EA servers and it seems to skip...
View ArticlePlease help - Can't connect an HP LaserJet printer to new FIOS router
Hi, I have a new Verizon service with the G1100 router. Before that I had Comcast service, and before that a Verizon serivice with an older type of router. Through all that time, I have an HP LaserJet...
View ArticleCharged for router not purchased
My apartment recently had fios installed which I signed up for. The representative there advised I purchase the router ahead of time through ebay/amazon to save money as they have cheaper prices than...
View ArticleTwo Fios services at one house?
I am moving into a house that already has verizon service active. Can I move my service to the same house as well, so, two different internet services at one house.
View ArticleQuantum Router Is No Better Than My Old Actiontec
Well the new "QUNTUM ROUTER", that paid $150.00 for is absolutely no better than my old ACTIONTEC. Range is no better and they claim up to 365 feet .......... JOKE!Can't even maintain a connection at...
View ArticleOTA TV with Fios Internet-only service?
My house is wired for tv (coax) and I have canceled my Fios cable tv and digital voice, so I now have Fios Internet-only service. Can I connect a local antenna (w/amplifier if needed) to the coax to...
View ArticleElectric service upgrade to house, now no FIOS TV or internet
Had my electrical service upgraded today to 200 amp service. Power was off all day, and when it was turned back on, there is no FIOS internet or TV service. ONT has a green light on it, but no...
View ArticleClik here to view.
Anybody notice this on the FiOS pricing page? 300/300 & 500/500 same price?
I was looking at getting FiOS to replace Comcast for the faster upload and I noticed that 300/300 and 500/500 where at the same price? I quickly put an order in and it indeed came up $99.99 with the...
View Articlesetting DHCP reservations
How do I set DHCP reservations on my Quqntum Gateway router? Currently, I am only able to view them.
View ArticleCanceled my Fios
Very sad to say I canceled my triple play service with Verizon. I didn't want to, but I got a better deal through Xfinity. My contract is up and I just wanted to go with internet only, but they want...
View ArticleAll Systems Shut Down At Midnight
Last night at exactly midnight, all of my Verizon systems shut down - phone, internet, FIOS TV and then re-booted a minute or two later. Any idea what causes this?
View ArticleComplaint about service regarding new installation
Hello,I am posting here since it seems like there is no other way in contacting Verizon customer service and file a formal complaint. I was moving last week to a new apartment and I called ahead to...
View ArticleSuggestion: Fiber to home, DSL inside the home
Verizon was smart enough to offer FiOS with the MOCA standard, so that homes already cabled for cable TV service can easily move to FiOS. But Verizon did nothing to make FiOS hassle-free for those of...
View Article