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2nd router failure

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In September I purchased an Actiontec MI424WR Rev I router because Verizon said my older Rev F Actiontec might require more support so there would be a monthly fee to keep using it.  In mid December, the new router failed (wired ports stopped working) and Verizon sent a replacement.  A couple days ago, the replacement failed in the same way; I'm back online with the old router again.  I have not yet called support for this failure.  Ironically, the original router never triggered any support calls.

 

Detailed symptoms:

After a power cycle, wired (and wireless) work at first.

After a short period, wired stops working (can't even ping the router), but wireless still works.

All 4 LAN ports fail.

The recent failure occurred after the router was powered off so I could replace a UPS battery.

It may be that WAN traffic triggers the failure, but I'm not sure about this.

The connection to the ONT is ethernet.

 

With 2 routers failing the same way, I wonder if there is something in my router config that breaks things.  The only thing that I can think of is that I use 10.0.0.x for my local network.

 

Any suggestions?


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