Are there modems made compatible with 300mbps Fios so that I can buy my own...
I'd like a new router...one that allows more than 1 guest network. I'm not sure my Quantos Gateway router is the best. But I can't seem to find just a modem to hook up to the Asus router that I would...
View ArticleMoCa adapter instead of Quantum gateway g1100
Hello, I have a Fios internet package. I originally had TV and Internet but I have cut the cord. I am using the Quantum gateway G1100 for wifi access as well as a couple ethernet ports. I have read...
View ArticleConnecting Bose Speakers to Internet
I have a really nice set of Bose speakers that are wired and was wondering if it may be possible to connect them to Fios internet. If yes, is there any additional equipment I need ? My sole interest...
View ArticleNew Homes Subdivision - Request Fios for Residents
Good morning, How do I(We) request Fios Service in an area where there is none. We live in a new housing subdivision in Lakeridge Va with Fios all around us in the neighboring subdivisions, however...
View ArticleDetails about offer to upgrade the ONT?
I received a notice from Verizon (by email and regular mail) asking me to schedule an appointment so a technician can come out and upgrade "the box that delivers your Fios." The reason for doing so is...
View ArticleBack up Battery Replacement
If you have to go thru the annoying process of replacing the back up battery, Verizon offers a Gold Top HG one at an exorbitant price. However, in the description it states the battery will last for...
View ArticleExisting Customer Internet Only
I know this thread has already been discussed before but it was marked resolved so I couldn’t leave a reply about my own rip off story. How about this one: I’ve been a Verizon customer for 12.5 years....
View ArticleVerizon Not Honoring Online Rate and Making Unauthorized Account Changes to...
Has anyone else encountered a situation like below? If so, how did you resolve it? (I probably should have left Verizon when I had the chance...) I put in a cancellation order on 02/11/2019 for my...
View ArticleDisappointing Service All Around
I have been dealing Verizon for a little over 2 months and, I never thought I would say this, I almost miss Comcast. I have no idea where to file a complaint so I'm doing it here and as I find more...
View ArticleFios Wireless Connectivity Issues Even After Speed Upgrade and New ONT Install
I have had Fios since it was first made available in my area approximately 12 years ago. I have always had certain issues with service but recent wireless connectivity issues are getting out of hand....
View ArticleBattery Backup Beeping After Pressing Silence Button
Hi. My battery backup unit is no longer necessary since I don't have a landline anymore. The unit was beeping so I removed the battery, but I don't want to replace the battery since I don't need it,...
View ArticleEquipment Help
I've got a somewhat complicated account/equipment problem that I need assistance with. Here is the history: Equipment situation to start:1 Dumb non-HD coax adapter/receiver1 Remote for above1 HD...
View ArticleCancel or Waive money back
Hi, I recently installed fios and noticed that I got charged for the $99 installation fee since I ordered over phone. They honestly did not install anything since the device was there even before I...
View ArticleBest Way to Improve Streaming In Room Far Away from FiOS Router
Hello - I use a Verizon Actiontech MI424WR router/modem which is directly connected to my iMac. I have an Apple Airport Extreme router and Airport Express extreme extender also installed. My wifi...
View ArticleVerizon breach of contract
Here is my short story about my latest Verizon experiance. At the beginning of January of 2019 my cable service stopped working halfway. I could not reach any of my hd channels and some of my regular...
View Articlecan not validate my wireless connection on a verizon router
wireless connection 59hkt will not validate my connection
View ArticleFiOS Gigabit lifetime $60 discount has an expiration date now
So I am not sure what is going on here, but I was specifically told that the price for my gigabit internet was set in stone for the duration of the time I have gigabit with verizon. I went to see if...
View ArticleGetting in touch with Verizon Fios Engineering dept?
I just had a new home built. The entire development is set up for Fios currently. Other homes already have it installed. I am attempting to get my service set up but am running into some issues. Spoke...
View ArticleInternet only service
Verizon has made an art of bad customer service! First, there's no way to send an email. Only automated chat-useless. I finally got to a phone number since there's no way to change my service on the...
View ArticleEthernet not working with FIOS Router
We have the usual FIOS setup with the G1100 router. In my house, I have two rooms connected via Ethernet. Over the past month or so, the Ethernet connections will stop working. We've replaced the...
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