I received a notice from Verizon (by email and regular mail) asking me to schedule an appointment so a technician can come out and upgrade "the box that delivers your Fios." The reason for doing so is explained only in vague marketing language ("highest quality services," etc.). I called for details and the rep. merely read the same notice out loud to me. Does anyone know what this upgrade consists of? Is it just to enable services I don't need (higher speeds, more channels) for which Verizon will now try to convince me to pay a higher fee? Or is the new equipment likely to lead to an improvement I'll notice? (The company hasn't bothered to post a web page explaining the details or even brief their CSRs so they can answer basic questions.)
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