I just had a new home built. The entire development is set up for Fios currently. Other homes already have it installed. I am attempting to get my service set up but am running into some issues. Spoke to customer service and they put in a ticket for the Engineering Dept to reach out to me at a later date. I would much rather be able to contact them and get my service set up as soon as possible as opposed in a month that I was told from customer service. The piping for Fios is already there and the wires are already run to my home. I just need a technician to come out and turn on my service. Is there a number or email where this would be possible?
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