Battery backup problem
This morning my battery backup's red light went on. And I began to hear loud beeps. I received messages from Fios telling me that my backup battery needed to be replaced. Verizon support informed me...
View ArticleFios Gigabit connection wifi 80 mbps
I have a new gigabit internet that shows the wireless speed around 80 mbps. When checked using verizon speedtest, device speed shows 80 mbps but the router speed shows ~940 mbps. This sounds like a...
View ArticleLooking into going down from 1 gb to 300 mbps
I got Fios gigabit connection but the average speed fluctuates between 300 and 500 mbps. Sometimes, I get over 700 mpbs but that is sometimes...I tried my own router, tried diff desktops, laptops and...
View ArticleGigabit Speeds inconsistent across hardware
Hello, Myself and a friend of mine both upgraded to FIOS gigabit internet and in both households we are getting different results and I can’t nail down why. All mentioned below are wired. MY HOUSEi...
View ArticleVERIZON FIOS WHY AM I BEING BILLED FOR 2 MONTHS WHEN I DO NOT EVEN HAVE SERVICE
VERIZON FIOS WHY AM I BEING BILLED FOR 2 MONTHS WHEN I DO NOT EVEN HAVE SERVICE IS YOUR COMPANY IN DIRE NEED TO SCAM OR FORCE INTERNET SERVICE ON SOMEONE DOES IT MAKE YOU HAPPY TO BILL ME FOR...
View ArticleVERIZON FIOS WHY AM I BEING BILLED FOR 2 MONTHS
VERIZON FIOS WHY AM I BEING BILLED FOR 2 MONTHS WHEN I DO NOT EVEN HAVE SERVICE IS YOUR COMPANY IN DIRE NEED TO SCAM OR FORCE INTERNET SERVICE ON SOMEONE DOES IT MAKE YOU HAPPY TO BILL ME FOR...
View ArticleONT box acting up
So I had Verizon Fios installed 2 days ago. I had no issues at all day one, but on day two around 11:00pm I started getting serious issues. I have troubleshooted and tested everything. It all comes...
View ArticleNew internet services delayed by another 3 weeks after a mont-long wait
I have placed an oreder on January 16 and was told that they will require 1 month to do the work outside prior to actual set up in the house. Since I was still in the process of moving, that was...
View Articlescrewed out of my Amazon prime offer
i have had fios on 2 separate occasions and both times I have been scammed both times on the promotions they were offerd...1st was a gift card that we were told we would receive if i signed up for...
View Article2 Device Remote for internet
Why am I being charged with a 14.99 fee for a 2 device remote when I only have internet and not TV? Also, when I try to upgrade my service I am being charged this 14.99 monthly fee. I don't understand.
View ArticleOutbound Web Traffic Monitoring
I do not see any ability to review web traffic outbound from devices on my FIOS home network. Nothing under parental controls, or the firewall section of the FIOS router admin sections when I log into...
View ArticleMy neighbor have fios but I do not.
Literarly my next door neigbour have FIOS coverage and I do not, I live in 363 , and 359 have FIOS coverage when I check avaliability, there is no 351 , 359 is less than 3 m away from where I am...
View ArticleFiOS-G1100 Network issues
I have the FiOS-G1100, PC connected via ethernet, multiple mobiles on 5G wireless and now a SONOS Play 5 (Gen 1) which connects via 2.4 GHz wireless. Scratching my head, but I can't figure out why...
View ArticleFIOS has been down for multiple days, ETA for resolution just keeps moving...
Hi all: I'd like to start by stating that overall I've been very happy with the reliability of my FIOS service for the last 2+ years. However I lost connectivity on Thursday (2/14) due to a tree taking...
View ArticleEscalation
Dear Verizon, We switched over to Verizon FIOS this last Dec'18. We initially tried to apply for Fios connection online however, as the site couldn't lookup my SSN, we had to call customer service....
View ArticleNever received my order
Hello all,I dont know where to post this.I had ordered in Dec 2018 using $199 google reward but, as of today ,I have not received my package. I have been told there is an issue, and thats all.have you...
View ArticleModem/router
I am having fio TV and internet installed in 2 weeks. I currently have Comcast. I would like to have my own router and have the tech install it when he comes. Verizon gateway is 200.00. Is there one...
View ArticleAmazon Prime and Echo Link
I received an email to redeem the items from the holiday promotion, but after clicking lets go there is no link to redeem on my profile.
View ArticleAmazon prime offer
i have had fios on 2 separate occasions and both times I have been scammed both times on the promotions they were offerd...1st was a gift card that we were told we would receive if i signed up for...
View ArticleFIOS Reported Speed vs. Actual Speed
Hi,With FIOS router plugged in, Verizon FIOS speed test (speedtest.verizon.com) is reporting gigabit numbers for me (950 download). Speedtest.net reports anywhere from 300mbps to 600 mbps download....
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