Gateway Router Return
I returned a router in November and have to call customer service every month to have the charge removed from my bill. Are any tips for what to say to customer service to have them remove this charge,...
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Awful maintenance.
Am I the only one that feels Verizon are negligent in their duties? I get miniscule interruptions in service due to the way that the fiber cables are being damaged by traffic/vehicles hitting them,...
View ArticleFios Gateway Router Partition between 2.4 and 5g Bands?
Hello, I have recently purchased a Brother MFC-J480DW all in one printer (wireless as well). My issue is the printer is only 2.4ghz capatible and doesnt even recognize the 5G option. The Fios Gateway...
View ArticleFiOS Internet Activation did not work - still on hold for 2+ hrs
Hi, if anybody can help me, I need to get this FiOS internet activated. I called the number and gave the activation code and the automated lady said it would take an hour. After an hour - nothing. So I...
View ArticleSetting up a VPN with the Quantum Gateway Router.
I have not had the Quantum Gateway Router for too long. I am running current Internet Only Services with both Comcast and Fios. How do I set up a VPN on the Quantum Gateway Router. Model 1100. Will I...
View ArticleVerizon Fios Internet outage??? anybody having the same problem near NJ?
It's almost 2 weeks now.. Initially, my internet speed started to slow down during night time. Now, It's slow the whole entire time from day and night. Verizon agents kept prolong the time for the...
View ArticleHow can i Watch the Fight tonight on my PC?
Need help to access my fios on PC to watch the pay per. view tonight?
View ArticleVerizon lied to me and did not deliver service as promised - need help
I've had Verizon triple play for over three years and am also a loyal wireless customer. At the beginning of last month I notified Verizon that I was moving and would like to downgrade my service to an...
View ArticleDesktop ethernet can't connect correctly to router
I just had Verizon FiOS added to my house. The internet Router is FiOS Quantum Gateway. WiFi is alright. The problem is the Ethernet to the PC keeps Cycling on/off every couple seconds to sometimes 2...
View Articleverification email
How do I get V. to stop trying to verify my mobile phone via text messages? I have texting turned off, both in and out, on my phone. I've tried two different chat bots (*tech and cust svc), and both...
View ArticleUnable to forward some ports?
Okay, so, for a game server I'm hosting (7DTD) for a few friends, I'm trying to forward the ports I need open. No big deal - go into the FIos router, add them to the firewall rules, add them to the...
View ArticleChanging a battery
The Verizon panel is alarming, saying I need to change the battery. How do I do this?
View ArticleGigabit Internet and having SLOW connection in house (NYC)
I recently switched to Fios from Optimum. Only having 75/75mbs from Optimum, I thought verizon would be a homerun with gigabit considering I have over 10 devices in the house sharing the connection....
View ArticleVerizon UNABLE to cancel my service since 2 MONTHS!
I have been using Verizon Fios (Internet, TV, Landphone) for a year and had to cancel the service due to relocation to a building that is not compatible with Verizon Fios. Therefore, I had cancelled my...
View ArticleUpgraded plan billing question
I upgraded my plan yesterday (8/28) from 150/150 to Gigabit. It says: "Complete installation by Tue, Aug 29, 2017." However, under "Shipment confirmed for" it just has a comma. I shouldn't be receiving...
View ArticleMoving to a new pc
I'm moving from a Win7 to a Win 10 pc. I have a Verizon dongle in a USB port on Win 7. Do I just move the dongle to the Win 10 pc or is there something else that needs to be done for it to work?
View ArticleComplaint
I put in an order for Internet at 39.99 a month+ 10 dollars for the router rental last week. I was told my house was able to do a self installation and picked up my router on Thursday. I followed the...
View ArticleRouter/Network Extender Issue
I just purchased a FIOS Gateway Router and a FIOS Network Extender and am having a problem with Wi-Fi signal strength. Currently my router is located in a bedroom at one end of the house because that's...
View ArticleFios Internet
Well I was just in the middle of having a conversation through chat with Amanda, a customer service representative, until I was told my session was going to timeout and I needed to refresh. Nice....
View ArticleQuantum Gateway - Static IP & Port Forwarding
Can anyone provide information on how to assign a static IP to a specific computer by it MAC address and then set up Manual Port Forwarding on a Quantum Gateway? I’ve done this before on non-FiOS...
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