Well I was just in the middle of having a conversation through chat with Amanda, a customer service representative, until I was told my session was going to timeout and I needed to refresh. Nice. Anyways, I just had to order a network extender to add on to the great amount I pay a month for alleged amazing service. I chose the 150Mbps internet for the sole purpose that my boyfriend has an xbox and plays online. According to you all, as long as he is connected to the 5Ghz network, all should be great. Especially since we selected one of the top speeds. He is connected to it, the sole device it is connected with. Well he has had connectivity issues since we started, but he never had that issue where he lived before (with fios). The fact that we live in an 873SF apartment with "top notch" internet, and his xbox being 10ft away from the router, and we are in a position that we have to pay MORE for "better" internet connection is outrageous. We are definitely not receiving our monies worth.
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