I have been using Verizon Fios (Internet, TV, Landphone) for a year and had to cancel the service due to relocation to a building that is not compatible with Verizon Fios. Therefore, I had cancelled my service per July 9th. HOWEVER, I keep getting notifications that there are bills outstanding (from months of July tand August) that I do not have to pay. I have a confirmation email and everything from Verizon and called already 4 TIMES and was promised that this will be fixed, unsuccessfully. Also, I was asking every single time for a box to return their HD box etc.
I fear that my credit score etc. will be suffering due to their fault and believe they should be held liable.
Thank you,
Sandro