How can I file a complaint against Verizon Fios?
Verison Fios has been overcharging me for months. I called them every month to solve the problems. However, the problem is still unsolved this month. Where can I file a complaint against Verizon Fios?
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Complaint!!! Advertising
I received a letter in the mail indicating that I can upgrade my 150mbps internet to the 1 gig for $20 more a month. The letter acknowledges that I am a current customer, the letter acknowledges the...
View ArticleFios Gigabit offer
So, I keep seeing these offers for Fios Gigabit at around $90 with custom tv and phone... I pay more than that currently for less(Custom tv with 50mbps). Yet for some reason whenever I click on the ad...
View ArticleFios internet outage ever 20 seconds..losing thousands $ because of it!!
hi, verizon, i am constantly getting internet cut off like every 20 seconds internet cuts off n reconnects. its big big problem for me as a daytrader( i trade night hours), where thousands of dollars...
View ArticleAnother throttling case
I pay for 75 up and down, for the past 3 weeks my internet has gone to trash every night. Between 8 and 10pm my internet goes to less than 10mb download. Replaced router and still same issue. I don't...
View ArticleHow can I cancel my pending order???
I put in an order for fios at my new apartment today and decided to not proceed further. When I put in the order the sales rep reassured me multiple times that i can cancel anytime before the...
View ArticleCan any FIOS user help?
I am trying to connect to the following web site but it times out. However, this only happens when on the FIOS network. If I am out of my home using other networks, I can connect fine. Can any other...
View ArticleOver charged and refusing to correct.
Like so many other people, I feel cheated by the fios team. I have been using verizon cell phone for many years without a problem. I, therefore, wanted fios in the house I am renting, particularly...
View ArticleFios one way voice traffic over ipsec-nat-t
I'm having problems with voice traffic over ipsec-nat-t across Verizon Fios. I'm using WiFi calling on my Verizon iPhone 6 and a voice over ip phone running over a VPN (two separate ipsec tunnels)....
View ArticleVideo Endpoint SIP Registration - Does FIOS offer SIP Registrar Services?
I have a Cisco EX60 and I want to know if Verizon FIOS offers SIP registration services for its paying customers. I have the phone, data and cable plan. How can I register my device to Verizon FIOS...
View ArticleVerizon Network Extender
Hello I use a Verizon purchased Network Extender. This device provides wireless signal to my basement. Will purchasing a Verizon second extender ( for the second floor) cause any signal issues ?...
View ArticleFios Network Entender
Today is my Fios Network extender day. I plug extender into my pc via ethernet cable. I did notice that the wireless 5 green light is not blinking. 2.4 is OK My intend is to purchase a fios...
View ArticleFiOS Extender with additional MOCA adapters
FiOS installed a WiFi Network Extender with Bonded MoCA (WCB6200Q). I have also purchased a two-pack of Actiontec Bonded MoCA 2.0 Ethernet to Coax Adapters. My question is this: If the Verizon FiOS...
View ArticleWhere is my technician?
We signed up for Fios and had an appointment for the techician install our service between 8 and 10am. It is now 12:40, and no sign of the tech. I have been unable to reach a real person at Verizon...
View ArticleTurning off internet at night
I want to make sure my kids are disconnected at night. Is there a way to schedule my internet to turn off at a certain time and turn back on at a certain time?
View ArticleGetting FIOS Cable channels on ROKU TV wireless
Moved to Fios TV Technical Assistance board for greater exposure
View ArticleFIOS slow - outage?
I just ran the Verizon speed test a few times and found that download speeds are only around 5 Mbps. Upload speeds are higher at 16 Mpbs. I also ran Ookla's speed test with similar results. Given...
View ArticleRouter Speed Test vs Device Speed Test.
I have the 1Gb package. Running the Router Speed Test I get speeds of ~940/~940. Running the Device Speed Test I get ~900/940. Which speed test is more accurate? I am guessing that the Router test...
View Articleswitching from a old router to the new one.
I have a old MI424-WR router that is connected to a Coax cable. Thats how i get my internet. Im planning to get the new Fios quantam gateway router. do i just easily switch the cable from the old to...
View ArticleRouter Range
Hi all .. I'm a new FIOS customer and having a bit of a rough time... With my previous cable/internet provider I had no issues with my devices connecting to the internet no matter which room I or...
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