Only option at new building is 50 Mbps. Really?
I'm moving to a brand-new new building in Arlington, VA that has been open since the beginning of 2017 and is wired for FIOS. However, when I go through the steps to transfer my service, the online...
View ArticleFiber-optic install
Verizon showed initiative in piggybacking our building's new fire alarm/sprinkler install to wire our building of 200+ households. However there has been silence and downright evasiveness on when the...
View ArticleLag spikes since February 2017 (currently June 2017)
The issues i have been dealing with are exactly such as https://forums.verizon.com/t5/Fios-Internet/Lag-spikes-since-Feb-22-2017/td-p/831191This forum seems to be archived as i cannoy reply to it, but...
View ArticleFios actiontec router sign in page is unsecured.
Is there a way to make the router sign in page secure?
View ArticleWatching TV/movies online - MS Silverlight plugin
I am having issues watching any on-demand programming on my laptop, including things I have purchased. When I try to watch anything I get an error stating that I need to install the MS Silverlight...
View ArticleRoku & AppleTV App suggestion
Hello All,I am in the process of switching from Comcast's Xfinity service over to Fios as it was just installed in my neighborhood. The primary reason is internet speeds. One hesitation I had however...
View ArticleDisconnection of service
I was using Verizon Fios for the past one and a half years and was enjoying it. Unfortunately I had to move to another place where Verizon Fios does not had services. When I called Verizon for the...
View ArticleBilling
I am very confused about what is going on with my Verizon Fios billing. I called to cancel my service in mid-April (had continuous service for 6 years) due to a move.After that, I received an April...
View ArticleInitial Quote Price not Being Honored
I've been with Verizon for 7-8months now. When I originally signed up for my Internet and Cable service I was quoted 78.68 for the two services, but Verizon has been charging me ~$120 for the services...
View ArticleLosing internet connection frequently when gaming.
when playing xbox one wireless on (5G) and PS4 wired and wireless 2.4G i lose keep getting dropped and the message lost connection. The router stays white on the globe and the wireless signal. I have...
View ArticleG1100 Router and MoCA set up - 75/75 plan plus tv and phone service
I've seen some posts on this subject and I apologize for repeating this if there is already an answer but I am having all kinds of issues getting into and staying in these forums and Verizon tech...
View ArticleGigabit Internet Download Speed is Only 11mb/s
I'm using the 940mb service. But it is even worse than my previous 150mb plan. The downloading speed is only 11mb/s, testing by downloading very large file from very commonly used source.
View ArticleTired Of Big Companies
I was a Fios customer since they offered it in my area, two years ago. I moved on 4/15/17 and started calling Verizon to get my service transferred about two weeks prior. I kept getting told that they...
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Quantum Gateway G1100
Hello everyone, First timer here; I just had a quick question. Ill get right to the point. I currently have a G1100 Quantum Gateway set up next to the ONT in the basement of my 3 floor house. WiFi...
View ArticleLocation permission box disappears too fast
Moved to General Products and Services board for greater exposure
View ArticleWhat Ethernet Cat was used for my Fios install?
Hello,I had Fios installed today and the installer installed an ethernet wall jack for the router. I was wondering which Ethernet Cat was used to create the wall jack.
View ArticleInstallation fee? Hardware installed already
I have an appointment for a 50/50 fiber installation this coming Wednesday. I'm paying $90.00 for installation, although there is already a Verizon box with a fiber hookup and an ONT on the side of my...
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bad
My experience, I have 3 weeks with the service, and I never had good connection, when I call nobody knows how to repair it, this is my 4 call and nobody has done anything, they sent a tegnico that...
View ArticleQuantum Gateway "Upgrade" Question
I have a equipment rack in my basement. It has a patch panel, gigabit switch, and it's all neatly (for various definitions of "neat") connected to the cat-5 that is wired throughout my house. I've got...
View ArticleCabling for Fios internet and phone, no TV
I'm losing my copper phone and high speed internet service to copper retirement. This is in a pre-war apartment with only twisted pair wiring. I'm planning out a new media cabinet for Fios intenet...
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