Verizon showed initiative in piggybacking our building's new fire alarm/sprinkler install to wire our building of 200+ households. However there has been silence and downright evasiveness on when the new service would be connected.
Meanwhile, we are condemned to VDSL in the year 2017. And I am paying more for my atrocious FIOs service than I did for years in my FIOs wired Arlington residence before I moved here.
I do not understand the laxity, irresponsible customer service, and bad business acumen in Verizon's failure to exploit this market's potential and please its suffering community. It is not without reason that Verizon has become an epithet in many circles.
When will we be connected? And will we benefit from the price decreases that Verizon is reportedly offering FIOs customers in other newly enhanced markets? Is anyone in Verizon Management listening?