bad

My experience, I have 3 weeks with the service, and I never had good connection, when I call nobody knows how to repair it, this is my 4 call and nobody has done anything, they sent a tegnico that could not do anything either, and I kept calling in Hours to my personal phone, to tell me what they could do, the only thing I heard as an answer, is that my pc does not support the connection, and my pc is new, I connect another pc to try, and nothing, when I run a verizon program Error, the problem is that I have 4 days called, wait 30 minutes for calls, where a representative can not help me and sends me to another department, where I have to wait half an hour more, and that department knows what to do, I have two days Waiting for the verizon answer call customer service, a call that happened just one hour after the tegnico came, and even after 2 days no one has communicated, at least to say ... we are working on them. The service but in yonkers, incredible that is the verizon name ...