I was using Verizon Fios for the past one and a half years and was enjoying it. Unfortunately I had to move to another place where Verizon Fios does not had services. When I called Verizon for the disconnection, they told me that either I can have their DSL services with 15 Mbps speed or I have to pay the penalty for the discontinuation/breaking of agreement. The option given for the replacement of connection was 15 Mbps against 100 Mbps which I was already using, was not fair enough. And Verizon having no services in that area was not my fault. What i think Verizon should be a little bit lenient on that issue. I think I am not going to recommend Fios to any of my family and friends any more. Above all the person whom I was talking was very rude and was not at all helpful.
↧