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Losing internet connection frequently when gaming.

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when playing xbox one wireless on (5G) and PS4 wired and wireless 2.4G i lose keep getting dropped and the message lost connection. The router stays white on the globe and the wireless signal. I have the fios quantum router. Signal is strong. Interference is ruled out because the wired connection also drops. Does anyone have any suggestions or thoughts? The techs state everything is fine based on speed tests. Of course when they were here nothing happened.


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