I cant get my monitor camera to work
I just moved from RI and was using cox company there and I was fine usiing the monitor. Now that I moved here in PA and i am under Verizon Fios and my wifi it does not work what is it that I am missing?
View ArticleComcast customer looking to switch, can't find deal I saw online
Last week I saw Verizon advertising this plan: FIOS Double Play, 100/100 Mbps + Custom TV for $65/month. I am a current Comcast customer moving to a new location, and wanted to switch to that plan....
View ArticleMailing address for billing disputes?
Does anyone know the mailing address for billing disputes? Verizon seems to go great lengths to hide it. I have not found their phone support to inspire confidence so I need to put some things in...
View ArticleChecking device registration status...
I'm trying to watch a show on my laptop that I purchased from my TV. I hover over the show I want to watch, click "Watch Now," proceeded by a "Checking Terms of Service..." I am then given a "Choose...
View ArticleQuantom Router bridge to Netgear N600
I was setup with FIOS yesterday and unfortunatley had to have it set up on the complete opposite side of the house from where my modem and router were originally. Im barely maintaining 20 Download and...
View ArticleWall jacks and routers
Hello,I had two jacks, one in one room and then another wired off it into another room when originally installed. Does anyone know if I need to connect the outlet in the other room to a cable...
View ArticleCancelled a service and order a New one
I recently odered one of the verizon internet and tv packages, I realized that I did not have a need for television and then called verizon customer service and canceled the order. I then ordered the...
View ArticleNeed Contact, other than by phone
Hello All, I am currently active duty military and deployed. I received a bill today and have a pretty hefty diuspute regaurding a charge that is on it. I could possibly have my wife call from back in...
View ArticlePurchasing a newly built home
We are purchasing a newly built home. The builder says it is prewired for Comcast. Can I use that same prewire for Quantum or do we have to have all the wires reran?
View ArticleCoax to Ethernet on ONT
Hi, anyone have advice on how to contact customer service (email, chat, phone? Which department I should ask for) and what I should say to get the Coax-only connection switched to Ethernet enabled on...
View ArticleDispute a bill
In August 2015 I started using Verizon Fios and I paid 100$ for security deposit. I terminated the service on July 2016. I paid all of my bills on time and had no debt. Although Verizon was supposed to...
View ArticleWhat's With The New Terms Of Service Change Re: Retiring equipment? We will...
I'm a Senior on a fixed income now I have to Stress/Worry about my Internet Router going on me I have model MI424WR, which is on the retirement list. Why Is It The Customer will have to pay for New...
View Article3rd Party Router DIR-825
When I ordered my Verizon 100/100 internet service, I told the Agent that I had my own Router (D-Link Xtreme N Dual-Band Gigabit Router DIR-825.) Well the installer came by and ignored my request and...
View ArticleProblems with BBC America "Dirk Gently's Holistict Detective Agency"
I was able to successfully watch Season1, Ep1, but when I tried to select Ep2, it was just circular, never giving me a screen to actually watch Ep2. What's going on?
View ArticleProblems with BBC America "Dirk Gently's Holistict Detective Agency"
Moved to Fios TV Technical Assistance board for greater exposure
View ArticleI have a Netgear C6300 modem I want to replace my Verizon one with, but how?
I hooked up my new modem and it had no internet access, I contacted Verizon but they had no answer. How do I get this modem to work with Verizon internet services?I had asked if the MAC ID or anything...
View ArticleClik here to view.
Credit check during online sign-up
During online sign-up for Fios, I got to the screen where I was asked if I wanted a credit check performed. I did not select the box, which sould have indicated that I did not want a credit check....
View ArticleExternal Provider Email Servers - Time Warner
A few weeks ago, I stopped being able to access my Time Warner email account from Outlook (pop-server.twcny.rr.com) or their web client (mail.twcny.rr.com) when connected at my apartments FiOS. I get...
View ArticleVerizon Will Not Bury Neighbor's Hazardous Cable Cord
My neighbor's verizon contractors connected a cable wire from the box next to my house all the way to thier home two houses down. The cable wire runs accross two front lawns including mine. The wire...
View ArticleIs Verizon lying about their services to sell their products?
I was using 25/25 speed from Verizon Fios, and the 2 years contract ended 2 months ago. I asked Verizon through online chat about cheaper services that I can get, but, the agent, Tanya offered me...
View Article