internet
1 of 4 computers, 2 LAN, 1 WLAN and 1 WiFi will not connect to FIOS network and internet. WLAN computer is Acer Aspire 5315 with Vista. Wireless to router is OK, but no wireless connection to FIOS...
View ArticleRenting a movie
I rented the movie Lights Out and when I try to watch it it tells me I need Silverlight. I have Silverlight installed and uninstalled it and reinstalled the latest version but when I try to play the...
View ArticleUSB ports on Mi424WR Rev.1 router
How do I activate the two USB ports on my router so I can use them for external storage devices?
View ArticleDoes all Fios wiring carry internet?
Does all the RG6 that Verizon installed carry internet? I ask because I would like to run cable to garage and would setup an aditional router.
View ArticleChange FIOS router battery
Router red light is on (1st time since 2014), says change battery. How do I do that?
View ArticleHow to Restrict Certain Devices from Wifi?
I'd like to restrict certain devices at certain times from being able to access my home wifi network (more of a parental restriction on certain kids who are not behaving). Is there a way to do that?
View ArticleCompact/slim ONT
I was wondering if Verizon has any compact or slim ONT's. like for apartments, etc. Thanks
View ArticleFiOS price doubled after two years?
Hi there – Looking for some clarity on why my bill nearly doubled (from 47/mo to ~80). Happened to anyone else? For reference, I've got 25/25 and live in Manhattan. Thanks.
View ArticleQuantum Gateway Router Keeps Reverting Back to Two SSIDs
We have the FiOS Quantum Gateway Router. When Verizon pushed out the firmware update a while back, they separated the 2.4 and 5 Ghz into two separate SSIDs. For our household, it just makes more sense...
View Articlefios ups battery back-up.
I have fios for tv and internet. NO phone. I just received a tv message that my CyberPower/Verizon M1136a UPS battery needs to be replaced for *phone* backup. It does not mention the two services I do...
View ArticleAccessing Newshosting service
I cannot access my usenet service. when I ping news.newshosting.com, all I get back is 4 requests timed outit looks like I am being blocked by my ISP - Verizon
View ArticleWhen will my service be restored?
My services were suspended due to a late payment (my fault, yes i know) earlier today, shortly after my girlfriend told me about the internet going out i paid our bill in full online. That was several...
View Article"resend e-mail" does not work
I need to confirm e-mail address on account page. Somehow they can find me with a bill or offers but they won't let me access my account
View ArticleTerrible Customer Service
I called Verizon on 10/19 to cancel my services, but ended up keeping the internet. As such, I needed to return my dvr and cable box, along with the remotes. The Verizon rep said I could keep my...
View ArticleHORRENDOUS Customer Experience
Internet is slow. I go through all the required steps to test my speed (0.76 and 4.88) and manually fix any issues versus actually calling for tech support. I determine that tech support is needed BUT...
View ArticleMoving to New Construction Complex - Neighbors have FIOS, tells me not available
I am trying to move my Fios to a new address that I am moving to, but verizon tells me service is not available. The builders told me Verizon is. Other units in the complex have verizon. How can I...
View ArticleRouter vulnerability related to ISC BIND
I did a pen test in my network and found tons of vulnerability related to ISC BIND. few examples dns-bind-cve-2015-8705 dns-bind-cve-2015-5986 dns-bind-cve-2015-8704 How...
View Articlespeeds measured with MenuMeters on a Mac
Hi, I use a Mac and have 50/50 Fios. On sites like speedtest.net and others, I seem to be getting above the 50/50 (58/64 for example). I also use something called MenuMeters. It shows things like CPU...
View ArticleNew Service - Previous Existing Customer - Proof of residency document
so i'm hoping someone here can help. after 2+ hours on the phone with 5+ people in customer service no one can help me even remotely.I'm a new customer - the previous homeowner had fios. the website...
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