When I ordered my Verizon 100/100 internet service, I told the Agent that I had my own Router (D-Link Xtreme N Dual-Band Gigabit Router DIR-825.) Well the installer came by and ignored my request and installed the Verizon Router. When I walked back into the room, he already had connected the Verizon router and ignored my Router sitting on the table. I told him I had my own router, he said I could use it and all i had to do was return the Verizon Router. I've read (in the forums) people working with the tech to install their 3rd Party Router. Well he left and I returned to connect my router. And ofcourse it doesnt work.
Do i need to contact Verizon Tech Support and tell them I need the ONT to accept a new router? Or can I get access by just changing some Router settings?