Internet keeps droping
I have spent hours on the phone with tech support trying to solve this problem but nobody seems to have a solution. The internet signal drops frequently. It has become almost impossible to watch...
View ArticleLimited internet tv services
I am trying to watch TV on the internet, and the show/station i want to watch is unaviaible to me, why is tv so limited over the internet information highway? DON'T MAKE SENSE.............. Own, ABC,...
View ArticleAllow incoming connections VPN on MI424WR-GEN3I router
Everything was working fine twith the MI424-WR Rev. D router. I just upgraded my internet and got the new router (MI424WR-GEN3I).But now, my VPN in windows 7 cannot accept incoming connections. I...
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Quantum Router Config update
Got this in email today: Thank you for being a Fios Quantum Gateway customer. Great news! We are making a software update to your Fios Quantum Gateway that will improve your Fios Internet...
View ArticlePenalty for signing up for lower level of service?
I became a Verizon Fios subscriber in September 2015, choosing the 25/25 Internet plan. Recently, Verizon made its 50/50 Internet plan the default. However, I am still at 25/25, both according to...
View Articleauto pay - up to 60 days to activate - say what???
Why does it take "up tp 60days" for verizon to activate your autopay status? This is SO dark ages.... most other sites do it instantly with a confirmation message. You guys should consider that over...
View ArticleFIOS TV Internet Service in Connecticut???
I am potentially moving soon within connecticut and was wondering if there are any service areas for FIOS within the state. All I can find is COX and Comcast, both of which I don't like. Is there a...
View ArticleQuantum Router and Netflix
Ever since i switched to the "new and improved" quantum gateway my netflix service has been severly slowed down. I read articles in the past of Verizon throttling speeds for netflix. It's getting quite...
View ArticleEarly Termination Fee for a 7 year customer
I am moving, eventually to Houston, TX but not for 4-6 months while I travel, and I am slammed with the good o'l ETF. To be sure, I was thanked for being a 7-year customer, I wonder how much I've paid...
View ArticleFios 100/100Mbps download/upload speed only gives me half or less than the...
My Fios connection was installed on 1/11/2016. At first i tried the speed test and it only gave me around 40-48Mbps download/upload speed. I did some research and found the verizon speed optimizer, I...
View ArticleInformation about My Internet is inaccurate
I just went online to sign into my verizon account. While I was there I signed up for the rewards program and I also decided to look at the information listed under "My Internet". When I clicked on the...
View ArticleRouter configuration completely messed up
Some time in the last few days someone at Verizon messed up my router settings. I have my router set up to have internal address ranges from 192.168.5.xxx. At some point, someone went in and did...
View ArticleUnable to access internal network resources
I'm having some sudden issues with my internal network using the MI424WR-GEN3I router with firmware version 40.21.18. I have a web server running on one computer that I'm not able to access from other...
View ArticleChanging MTU on the LAN MoCA Link (Actiontec Rev. I)
Is it possible to change the MoCA Link's MTU on the Revision I Actiontec router or if not, someway to VLAN tag specific connections coming from the MoCA bridge (i.e. like on Cisco devices) to set the...
View ArticleConstant Disconnects while playing PS4, other devices unaffected
I am having this really strange issue where i'm playing Playstation 4 and all of a sudden i would get a huge lag that'll freeze my game and disconnect me from the game and party chat. The strange thing...
View ArticleVERIZON RENTAL FEE NIGHTMARE -WITH NO RENTAL EQP.
Verizon still charging me rental fee, after 5 months, for a router I never wanted them to ship out, returned to them and never used. I signed up for the Verizon Fios internet services on October 2015....
View ArticleSome info on FIOS fiber cable installations
Short notes: 1. For new installations try to have the ONT box installed inside where you can have easy access to it2. Find out where your FIOS fiber optic cable connects to the main feed, and how...
View ArticleSome Frontier info for CA, WA, FL FIOS subscribers
This info applies only to FIOS subscribers in CA, WA, and FL. I recently had the opportunity to talk to a tech from both Verizon and their FIOS cable installation subcontractor. I asked them about the...
View ArticleReturned the rental router on 12/30/2015 but still charging me for it
My Fios internet service was installed and activated on 12/26/2015 and I returned the rental router on 12/30 (four days later). When I got my first bill back in December the bill amount was $54.99 when...
View ArticleTerrible Customer Service
I was suppose to have Verizon Fios installed at my house on 1/28/16. The technician that they sent out was at my house for 10 hours and was unable to complete the installation because he realized after...
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