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Early Termination Fee for a 7 year customer

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I am moving, eventually to Houston, TX but not for 4-6 months while I travel, and I am slammed with the good o'l ETF. To be sure, I was thanked for being a 7-year customer, I wonder how much I've paid in that time period BUT you're getting fee. 

 

What I don't understand the people moving in are already FIOS. How did I know this? Verizon sent multiple emails and even contacted me to let me know a new request has been placed, so in essence,  not only is Verizon not losing anything at this address, they still have contract at the same address.

 

So, here's my thinking, since Verizon took the time to "CALL" me, who am I likely to call when I finally settle down? 

 

And, here's the question for Verizon, how much does it cost to acquire a new customer? Is that $120 worth it?  The wireless companies used to take this stance, where are they now? 

 


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