Non-Coax/MoCA Fios Network Extender Options
My coax is on the other side of the room from the quantum gateway. I'd rather not have to do some crazy routing scheme or move the gateway so that I can use the WCB200Q network extender and MoCA...
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Diagnosing packet loss outside gateway--what to do?
Hello, generally happy FiOS gigabit customer here from NYC. Recently, I've been experiencing some packet loss on the FiOS network and I'm not sure what to do? I've experienced the packet loss when...
View ArticleFios G1100 router cannot connect to Canon wireless printers
Verizon recently replaced an ailing fios quantum router with another fios quantum router. Since the new router was put into service my two Canon printers fail to connect to the network on iPhone and...
View ArticleFIOS Autopay: Misunderstanding or Intentional?
We registered with FIOS Internet 100/100 Mbps(only Internet, NO TV) in December of 2017. The service was great and we didn't have any problems with Internet or billing. In mid-August 2018, we moved to...
View ArticleNeed advise on Actiontec MI424WR Rev 1 and Actiontec WCB6200Q WiFi Extender
I have two routers that I purchased from Verizon. My primary router has been an Actiontec Model MI424WR-GEN3I [Router 1]. When I expanded my office to a second floor I purchased a second router from...
View ArticleNo such thing as a LOYAL CUSTOMER -
I subscribed to FIOS when a salesman knocked on my door several years ago and have been satisfied with my service until now. When he sold me this deal, I was told that in order to keep my pricing that...
View ArticleWhen terminating internet only service, no one informed me the charges aren't...
I've had verizon for years. For the last two I have only had internet. The cost jumped to $75/month, which in my opnion is outrageous. I couldn't get a deal because I wasn't a new customer (some day...
View ArticleGigabit questions before I commit to return to FIOS
I used to have FIOS until Verizon spiked my monthly charge without notice in 2016 and wouldn’t offer a discount until I went with my local cable company. It was too late when they offered a price that...
View ArticleWhich version of MoCA do I have?
I have the black ONT & the Actiontec router. Which version of MoCA do I have? I'm thinking about cutting the cord. I noticed that Verizon offers internet only. I'm thinking about replacing the FIOS...
View ArticleFios Gigabit only reaching 480mbps down, 400 up
Just recently had fios installed a week ago. I'm paying for gigabit speeds but every speedtest i ran is only giving me half of that. 1. I'm hardwired from the router into my pc. 2. CAT5-E cable is...
View ArticleRouter Config - "This page can’t be displayed"
Hello, I'm having trouble accessing my router config page. When I type in the address (192.168.1.1) I get the following message: This page can’t be displayedMake sure the web address...
View ArticleCrawling download speeds / uploads at rated or above?
Longtime FiOS user, and service has been rock solid the vast majority of that time. In the last couple of days, download speeds have come to a crawl, then a complete stop, and at times better. Yet the...
View ArticleExposed Fios Wores on Exterior of House
The plastic covering that goes over top the cable wiring is off. All the wires are exposed. How can I have Verizon replace/fix this. I tried calling customer support and was on hold with a machine for...
View ArticleFacebook iOS Apps Do Not Load Content, but...
...facebook.com works fine. When we try to use the apps on our phones or iPads, the content does not load. If we use LTE, either direct or personal hot spot, the Facebook apps load as they should. Go...
View ArticleWiFi password
Every device connected to the 2.4 ghz network is being told it has the incorrect password. Even when I change the password and try to log in with the new password, I get the same error message.
View ArticleService Outage - Who Else to Contact?
Our tv and internet have been out since this morning. We called customer service and they tried to troubleshoot but nothing worked. They inform us they don’t know why our services are out and they...
View ArticleFIOS WAN Disconnect w/new router
My old router died (AC68U), and I have recently tried two new ones, the ASUS 86U and the GT-AC5300. After swapping over, both routers lose WAN connection after an hour or two of access. This has gone...
View ArticleVerizon online chat says prorated charge, but phone support doesn't
I was moving and the place I was moving to alreayd has internet so I can't really transfer my current plan there. I know i had to pay the early termination fee. I tried to terminate it on saturday...
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