I have two routers that I purchased from Verizon.
My primary router has been an Actiontec Model MI424WR-GEN3I [Router 1]. When I expanded my office to a second floor I purchased a second router from Verizon an Actiontec WCB6200Q [Router 2] to extend the WiFI signal. This second router automatically took on the name of the primary router but added a suffix to the SSID.
My Mac computer recognizes both routers and will join either router 1 or router 2 using the same original password of [Router 1] for both. However, my Canon MX922 printer only recognizes the first router [Router 1]. I also have an iPad and iPhone 7 that recognize and will join [Router 2] but not [Router 1]. When I try to have these devices “join” router 1, they report that the password is incorrect. Since the iPad and iPhone are on router 2 (and will not join router 1), the air print function does not work for these devices.
Are there any firmware updates for these two routers? (I contacted Actiontec support at their website and was informed that any firmware updates must be delivered by the ISP that sold me the devices.)
Secondly, is there an advantage to setting new and the same SSID and new but same password for the routers via admin name and password?
Will Verizon replace my router if I upgrade my Fios Gigabit Connection ?
Any other suggestions?