Terrible internet and even worse customer service
I'm having an awful time with my service. I just recently bought a house and had my service transferred there. Prior to moving, at the previous address, my service was...ok. I could get upwards of...
View ArticleSamsung Galaxy S8 Can't Connect to WiFi
This just started happening recently - my S8 simply will not connect to the FiOS router. The Wi-Fi will say "Connected" for a second, then it disconnects ("Wi-Fi disconnected").I have scoured these...
View ArticleWe need Fios in Hayes, VA
When will verizon be adding Fios to Hayes, VA? At the very least, along route 17? Cox here is overpriced, as they all are, for what we get!
View ArticleHow to disable ads on Fios router?
I am getting Roku commercials on some of my Roku channels. It just started and it's really annoying. I was told that if I logged into my router that I would be able to disable ads on my Roku. I...
View ArticleVerizon not honoring $150 Rewards Card for Fios Internet Renewal
I posted a comment with the same subject on 9/9/17. I tried to comment on it, but the thread has since been locked. I said:"Today I renewed my Verizon Fios Internet for 2 years after being offered a...
View ArticleUnable to sync to Fitbit Aria scale with new router
When I renegotiated my Fios contract last month, the company insisted on sending me a new updated Quantum router -- which turns out to be incompatible with my smart scale (frequency setting 802.11b,...
View ArticleVerizon not honoring $150 Rewards Card for Fios Internet Renewal
Just posted yet another post in this forum that yet again has been locked. Gary DM says he reopened my support case. Gary, I can't reply to your thread and I also can't reply to my support case. Why...
View ArticleHorrible service!
We have been VERIZON customers for more than 16 years on multiple residential addresses. We established new VERIZON FIOS service when we moved into our new home in March 2017. The cable was installed...
View ArticleWORST EXPERIENCE FROM VERIZON
One month ago I transfer my internet and phone service to Verizon, at the time I emphasized that I need keep my previous business number, I confirmed with different representatives until I got...
View ArticleBYO router for internet only install
Hello,I am getting a new FIOS install with gigabit internet. From what I read since my speed will be higher than 150, they will be doing an ethernet handoff. I just wanted to confirm that I will be...
View ArticleInternet drops signal about every two hours
We had a storm three weeks ago and power knocked out. When it was restored after 4 days, the internet connection (ethernet and WiFi) drops out after 2 hours and we have to continually reboot....
View ArticleRouter as a network extender?
What are the EXACT settings I would need to use on a G1100 router in order to use it as a wirless repeater? I have an existing healthy FiOS setup, coax out of the ONT to the far front of the house to a...
View ArticleProfile Secondary email address
Is it possible to change the profile secondary email address. The My Profile web page permits changing the primary one, but only deleting the secondary one.
View ArticleVerizon FIOS Charging us for a router we own
After 2 year, we have discovered that we are being charge 5 dollars a month for the router WE own. We purchased a refurbished router from verizon.com for a deal and called them to tell them that we...
View ArticleFios internet upgrade and extender problem
I have used fios 50/50 (mi424wr router with wcb3000n extender) and today i upgraded to fios quantum gateway 75/75. i installed new quantum gateway router but my wcb3000n extender keeps trying to...
View Articleincoming spam calls are constant, on my new number
Moved to Home Phone board for greater exposure
View ArticleLatency Spikes every 10-20 min.
I have been trying to figure out why after the switch from comcast to FIOS (in Massachusetts) i have been getting constant high latency spikes which makes playing games and streaming video calls...
View ArticleChange My Business Class Fios to Home Fios
I just tried to change my business class fios to home fios as I am a home business. To change, I was told that I would have to pay a $2,400 cancellation fee. I couldn't believe it, $2,4000 after being...
View ArticleReouter Isses
I have two reuters and am having issues with both.For some reason my main one has redefaulted to original settings...Name and Password. And the second reuter does is not transmitting a wifi...
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