We had a storm three weeks ago and power knocked out. When it was restored after 4 days, the internet connection (ethernet and WiFi) drops out after 2 hours and we have to continually reboot. ....then another two hours and crash. (We do not have Fios TV service.) We had two routers replaced, the fiber box and the power unit that supports the fiber box. However, when we are down, I can access the router (via IP address) via ethernet or wifi so the problem is not at the house but after the house. I even brought my laptop from work home, to verify I could do this on two separate machines. What is Verizon's next step to fix the issue?????
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