McAfee Security Suite activation
I downloaded & installed the security suite & it told me to activated it which I clicked & an error came up which wouldn't allow me to activate & would prevent me from receiving...
View ArticleStop throttling streaming video!
I was a satisfied Fios customer in Manhattan for 5 years until this year: Since early 2017, streaming video hits a bottleneck every day from roughly 4pm through 8pm. Netflix, Amazon Prime, Youtube,...
View ArticleSeeking Help for Verizon Fios Gigabit Internet Speeds
Hello all, I recently upgraded from the Verizon Fios 50/50 plan to the Gigabit internet plan. However since the gigabit internet was installed I have not been experiencing speeds anywhere near...
View ArticleMoving to FIOS from DSL and xfinity
I'm moving from XFNITY and land phone lines. I now have Cat 5 xfnity cables on the right side of my house. I belive FIOS can use those cables. However, my current line is in the rear of the house. How...
View ArticleDoes Verizon need to know serial # of your owned router?
I purchased a FIOS Quantum Gateway router on ebay, plugged it in and returned Verizon's router. When I got on online chat with VZ to confirm when the router rental fee would be removed from my account,...
View Articlevideo commercials keep popping up right lower corner
about 1 month ago suddenly video commericals keep poppong up located in my lower right corner of my window. even when i was traversing to this complaint area, i video popped up. How can i stop these...
View ArticleSpeeds with Gigabit + Verizon Fios Gateway Router?
I am wondering what Wi-Fi speeds I should expect with 2.4 GHz and 5 GHz Wi-Fi while close to (in same room as) router?
View ArticleGigabit is NOT worth it.
I upgraded to gagabit internet and am getting solidly 320-360 up/ under 100 down (30/30 on wifi) on fairly new equipment. Verizon just sent techs out who confirmed that everything is working as it...
View ArticleG1100 and 2 FIOS Network Extenders - Problems with Devices seeing Sonos
I have the G1100 Gateway router as my main router and just add two FIOS Networks Extenders one in my basement and one on the top floor (the main router is on the main). I'm having trouble with some...
View Articleprinter wont work
we just had fios installed when they put it through the computer with router the printer wont print checked all connections any suggestions
View ArticleRemote desktop not working with quantum router
I tried everything to get rdp to route through my new quantum router with no luck. My old action tech still works so it's obviously not my internal setup. Verizon says they don't support it so I'm on...
View ArticleIs there "actually" a place to contact these people from the website
Whenever I click contact us all I get are a bunch of options and useless references. I don't mind waiting for an agent, I bet you guys don't even have one to wait for!
View ArticleLied to by Verizon customer service representative
I have only been using Verizon fios for a week and I am already appalled by the horrible service that I have received.I have been lied to by A Verizon customer service representative, and extra fees...
View ArticleFast Upload, Slow Download
I live in Sterling, Virginia (NOVA) and my download is still around 200 with peaks of 900+ upload, but a constant much lower. It's pretty pathetic that it isn't giving me full bandwidth, when I almost...
View ArticleIs Installation Service Normally This Poor ? - No Show and Cancelled Order
Well, I was looking forward to having Gig FIOS installed today, but after a failure to show up and waste half my day so far I'm cancelling the order. I'm perfectly happy with Comcast so if this is a...
View ArticleQuantum Dateway Logs
I noticed that the log files on the router are time stamped with UTC time. Why not local time?
View ArticleTERRIBLE CUSTOMER SERVICE/AND FEE HIKE
When I received my latest FIOS bill (August 2017), I saw that there was a new fee that I was being charged, called the Fios TV Broadcast Fee, that I had never been charged before. As I do with all new...
View ArticleWhy is Verizon thottling Youtube streaming?
I'm on Verizon Fios 50/50 plan and I started to monitor the bitrate that's coming in from Youtube ever since (day 1 of my service) streaming from Youtube on only 1080 gave me hiccups in the video. I...
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