Hello all,
I recently upgraded from the Verizon Fios 50/50 plan to the Gigabit internet plan. However since the gigabit internet was installed I have not been experiencing speeds anywhere near what the gigabit internet advertises. Granted I do understand that not all households are guaranteed the 940mbps speeds but I have not received speeds over 200mbps on any of my devices. I tried reaching out to Verizon for technical support but all they have me do is run the speed test on the verizon site which gives me the 940 speeds and therefore they tell me everything is fine.
I do recall when the technician was here installing the lines for the gigabit internet he said the previous technicians that installed the verzion services when we first got it placed the box in a terrible positon. It is located in the upmost corner of my house and therefore he had to install the router in that same location instead of running an ethernet cable to where our previous router was located (in a good spot). He did install an extender since the router was in such a bad position but I still feel like the signal strength is not good at all.
Sorry for my rambling. I guess my question would be should I schedule an appointment to have a technician relocate the main router to help with the internet speeds or is my household just unable to reach these high speeds. I'm at the point now where I may just downgrade to the 150/150 plan instead of wasting the money on the gigabit plan for speeds that are barely over 150.
Thank you to anyone in advance for your help.