I was a satisfied Fios customer in Manhattan for 5 years until this year:
Since early 2017, streaming video hits a bottleneck every day from roughly 4pm through 8pm. Netflix, Amazon Prime, Youtube, etc. becomes unwatchable - endless pauses and buffering.
Now I must considering dumping Verizon entirely because of their contempt for customers. Verizon has paid millions in legal penalties and settlements due to their corporate practices. Respect the people who put food on your table and stop throttling internet service.