Rural resident never has state requirements for internet speed
I continue to be beyond frustrated at the lack of response and attention paid to rural residents and our inability to receive internet access. Our phone lines are so old and our internet never works....
View ArticleWatch Now
We are set to have Fios installed in 4 days. We were told we could try out our service on our mobile device with the Fios app and watch now. When I go to the watch now it always says No Data available....
View ArticleCustomer Service Complaint - how do I report it?
Very frustrated. Where can we register compIaints about customer service? I had an appointment scheduled for a FIOS tech to come today, Sunday, from 9AM-1PM. I have both email and text confirmations...
View ArticleBlock Craigslist from entire network not working!
I can enter the rule easily. But it never works. The website remains accessible. If I try to enter the URL of just the local section of the site, I get an error that says something about not...
View ArticleFiber wiring to ONT for new construction install?
I'm gut renovating a home and my contractor has mentioned that Verizon is now wanting fiber to come into the home so that the ONT can be located inside. I've never had Verizon or Fios before (still...
View ArticleActionTec Router resetting DHCP Range?
Hello, posting a question to see if anyone has run into this before and if so how they have dealt with it. I have enabled the DHCP function of the ActionTec router to the extent that I have allocated...
View ArticlePort Forwarding for CallerID/Fios App Access - Using my router with fios router
I sucessfully set up my router (direct eth connection from the ONT) with the Fios router behind it. I put my router (modle # USG) on a 192.168.3.x subnet. I have 2 STBs (192.168.1.100 and...
View ArticleNew Gigabit Plan not available to existing customers
I was excited to see today that you had launched your new Megabit internet plan at a great speed and price. As an existing customer, I love Fios and would love the speed upgrade.But when I inquired...
View ArticleRaspberry Pi failing to connect to FIOS wireless router
I have a new RPI 3 that is loaded with Octopi and the first time i powered it up it was assigned an ip but showed as ethernet. I rebooted the router and now it doesn't show the pi at all. I have other...
View ArticleIntermittent Internet connection in the past few days.
The Internet connection can be described as erratic in the past few days. Speed tests get 25/12 Mbps most of the time, but sometimes I get “The test can’t be completed due to a problem with the...
View ArticleUse my own router setup with Verizon Fios
Hi there, wanted to know if I can use my router setup with Verizon Fios. Bascially, how I have it now is the modem connects to a router in the living room (both provided by my current ISP that I will...
View Articlegateway router 5ghz wireless is disabled. how to enable?
I just installed the new gateway dual band router, however only the 2.4 ghz is working. within the router settings under monitoring it shows the 5 ghz disabled. on the home page it says it enabled.thanks
View ArticleHow do you add a rule to throttle all users
Currently our we have 17.6 Mbps downstream and 1.1 Mbps upstream. Is there a way to throttle users so that no one can use more than say %40 of those resources. IE no user could use more than 7 Mbps...
View Articlecannot fax with new fibre optic connection
I have an HP OfficeJet 5740 and had no problem sending a fax with my former DSL connection. Just recently was converted to FIOS and fax will not work. All the phone connectivity is in another room and...
View Articlecannot fax with new fibre optic connection
I have an HP OfficeJet 5740. Was just recently converted to FIOS and I can no longer send a fax. Had no problem with former DSL connection. The wall connections are now disabled. The connectivity is in...
View Articleskip quantum gateway?
can i skip the gateway completely for gigabyte internet only? looks ike it can use cat 6 instead of coax router: r8000
View ArticleJust an FYI on Verizon Gigabyte Service
Just wanted to tell you if you have been trying to upgrade to the new higher tier of Fios speed check in your my Fios app and see if it is available to you. i checked this morning and it was available...
View ArticleNew Gigabit Service
I currently have an actiontec REV I router with 75/75 MegaBit Service and Extreme TV bundle. My router currently uses the coax for my internet connection. I assume the new Gigabit service will require...
View ArticlePort #
can someone tell me how to do port forwarding? or how do I find out the port # to use on my security camera that is not connecting now that i upgraded to a new fios router? I know what my IP address is...
View ArticleVery slow with all Apple products
I had 100mps up/down and had an older Fios router. I was using the Apple Extreme router off of the Fios Router to connect all my Apple devices. Iphone 6, iphone 7, ipad and 2 Macs. No problem. I...
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