Quantum 1100 Drops Ethernet Sporadically
All LAN ethernet ports go down and it takes a reboot or factory reset to bring it back. This router's WiFi is not impacted by the ethernet issues, although I'd prefer to just run my Ubiquiti (and would...
View Articlereturn label address wrong?
I ordered a new FIOS router and needed to return the old one. Clicked on the verizon link to request a return kit, which always gave me error. There is another link to print the return label, so I did...
View ArticleWhy do I have a contract?
I logged in today to check what services I had, and apparently I have a new contract. I have had FiOS Internet for well over 24 months, yet, I have 20 months left on a contract? This is preposterous....
View ArticleSlow wifi from provided router only
So background, I have 20 years in IT and have setup countless networks, servers, sites, smart home stuff, etc. I have a MOCA network run through my house with the intial connection (coax) coming in to...
View ArticleCannot Access Website Over Fios Connection
I'm hoping you can help me with something that's beyond my skill level. I suddenly cannot access www.dokuwiki.org over my Verizon FIOS connection. When I try, it just times out. Running the suggested...
View ArticleVerizon just upgraded me from 50/50 to 100/100 no charge
I got an eamil saying I got a free upgrade from 50/50 to 100/100 no charge. I was surprised and happy.
View ArticleUnreliable Verizon appointment
I had an appointment today between 8-10 am to install FiOS.. not only Nobody showed up but they didn't even bother to call.. I chatted with 3 agents, probably, from overseas as they insisted that the...
View ArticleReactivating Fios
So I have a Quantum fios router, and I have been trying to reactivate it. How ever it would be under a different account then it was originally set up with. So when I go and try to set up a new plan,...
View ArticleHow to verify verizon account to watch tv / movies online?
With the migration of verizon email to AOL, how can a FIOS customer sign in online to watch movies or TV shows? The "key" always has been to "sign in to your Verizon account." Thanks. BTW, I shouldn't...
View ArticleFIOS Network Extender
Can I run my TV and the FIOS Network Extender (WCB6200Q) on the same coax cable, using a splitter?
View ArticleFios battery replacement
I replaced my Fios back up battery following the directions that came with it. The green battery light did not light up when the new battery was connected. What did I do wrong?
View ArticleFios availability
When are we able to get Fios in my area? I have been asking this question for over 3 years and have yet to receive a legimate answer. Why is it taking so long to put Fios in our area???? They have it...
View ArticleTP-Link Archer C7 and Fios...
Hello, I recently ordered the 150/150 plan with Verizon Fios. The house I'm living in has already had the ONT installed by the previous tenants, with an ethernet running from the basement to...
View ArticleVERIZON IS A RIP OFF
I am in absolute SHOCK that I have now spent 2 days speaking to agents and "no one cane help me", "this is standard Verizon policy". I will preface this by saying I have had nothing but a nightmare...
View ArticleConnecting to Netflix
All my devices will not connect to Netflix over the wifi PS4, Xbox360, Roku, laptop & phone). The apps will not load. The website will timeout. My internet connection is stable. I can stream Hulu....
View ArticleMultiple Quantum Gateways?
I want to have wired internet on my main floor and basement. i have coaxial on both floors, am i able to install a gateway on each floor and run ethernet from each or will I run into issues with IPs?...
View ArticleBeeping BBU continues after battery is removed.
This has been going on for about a week now. I tried the troubleshoot options, I tried holding down the "Silence Alarm" button for ten seconds to reboot the unit, but it didn't do anything. No flashing...
View ArticleSLOWS DOWN STREAMING: "Parental Rules" to block specific websites on Fios...
I've noticed that I have considerable struggle streaming - even with a hard wired ethernet connection (it gets very sluggish and keeps disconnecting etc.) - when I enable parental rules stopping...
View ArticleGuest Network extended
Is there a way to extend the guest network to the wcb6200q I have searched the community and did not find any reference.
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