This has been going on for about a week now. I tried the troubleshoot options, I tried holding down the "Silence Alarm" button for ten seconds to reboot the unit, but it didn't do anything. No flashing lights or loud beep. I tried holding down "silence alarm" and "emergency use" but again, nothing.
I removed the battery and the light is STILL red and it continues to beep. I don't even have phone service, only internet. So I don't need the back up battery. This box was here when I moved in, I had no knowledge of it until the beeping started. Pressing "silence alarm" SOMETIMES grants me 24 hours of blessed silence.
The BBU is plugged into a working outlet (I checked it). I have tried unplugging it, waiting 5 minutes, and plugging it back in. I get a loud beep and 15 minutes later, the beeping continues...
Do I really have to pay for a tech to come out and fix this issue? I'm not going to buy a new battery, as again, I don't have a land line. Will a tech come out for free and either replace the BBU or fix it? I'm losing my mind over here.
Thank you.