THE WORST......SERVICE CUSTOMER SERVICE TECHNICAL SERVICE....DID I LEAVE...
HAD INSTALLED 10/18 BEEN ON THE PHONE FOR PROB AT LEAST 20+HRS HAD TECHS THERE 2 TIMES APP PROBLEMS CANT CONTROL WIFI THROUGH MYFIOS APP SPEED IS THERE WHEN WANTS TO BE CANT STREAM MY DVR WHEN OUT OF...
View Article"website may be impersonating..."
As of late, I've been unable to access www.weather.com. I tried again today, unsuccessfully. Thinking that perhaps the site has been blocked for some reason, I attempted to access my Verizon...
View ArticleRIPPED OFF
We were approached by a salesman in Walmart right as we were about to move into our apartment and were looking for an internet provider. The salesman told me that I could get the 79.99 plan, but if I...
View ArticleBeing charged installation fees after multiple reps said all fees would be...
I recently moved to a building that is only wired for Verizon so I signed up for their internet only with the building's rep over the phone. He set me up for a self install and told me once I picked up...
View ArticleLocating FIOS buried lines
I wasn't sure where to post this. However, I have some work in my yard about to begin. I know that the FIOS cable is buried somewhere close to where the dig will be. I am in SE PA and 811 was called,...
View Articleadd a router
Can I keep the Verizon router and bridge another router from one of the ports? I dont want to interfer with the TV, FIOS or DVR? I just want to get a better signal in my house.
View ArticleBlock DMZ Host access to internal network
hiI am setting up a DMZ Host on a G1100 router. By default, it appears that the machine has access to all other machines on the internal network. I do not believe this is normal. Is there a setting...
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Website banner driving me nuts
The Verizon website is driving me bananas. Every time I click on a page it warns me that I should sign up for paper free billing. However, I already have and clicking on the Enroll link just takes...
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Download consistently lower than upload
Just got fios and I am generally happy so far. I've noticed that the download speed according to all tests that I've done (verizon's test, Ookla test, etc) all show that download speed is less than...
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Moved to Suggestions For This Community board for greater exposure
View ArticleVerizon Fios Internet Billing Issue!
Does anyone have a corporate email for complaints? In January I renewed my Verizon services. But I was told that my equipment was now outdated, and the main board needed to be replaced. Being a recent...
View ArticleDo I really need the BBU?
I have Fios internet and wireless cell service from Verizon only, no land line. I removed my BBU battery and my Fios internet stopped working. I reinstalled and the internet worked again. I think...
View ArticleHelp with FIOS Gigabit connection
I have been trying to work with Verizon to assist with my Gigabit connection for some time. I haven’t been able to find a solution. I was upgraded to the Gigabit connection almost a year ago, the...
View ArticleTree branches on service lines
My Fios service lines are being pressed on by a neighbor's overgrown tree from across a driveway between our houses. Does Verizon offer tree trimming to keep my service active?
View ArticleNeed my own router
I have internet only with 300/300 speed. Can I purchase my own router, and if so, what is the best one to buy. Is connecting my own router difficult? Assistance needed !
View ArticleRemoved G1100, Access Point Problems
So I used a Moca adapter to completely remove the Quantum router from my wifi network. My Netgear as primary works great, STBs on demand everything works great....except the second ASUS router that...
View Article$100 Visa Reward Card
I signed up for Verizon's triple pack with Auto Pay in Nov. 2018. They made me sign up for a two year contract with an offer of $100 Visa card upon sign up. I was told I will receive $100 visa card...
View ArticleWhere is my refund check?
Verizon double billed my debit card bc apparently they don't process payments right when they remove the money from your account (which is stupid, the processes should be tied) and when I called to get...
View ArticleMy own router with Fios - only coax going to Verizon router
Hello all, I feel like I have gone through the forums pretty well and don’t think I have found the answer I am looking for. I am getting Fios internet/tv/phone installed in a couple days and I want to...
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