upgrade to 300/300 moca adapters not working
I recently upgraded to the 300/300 service from 100/100 and the moca adapter I was using to connect a second router as an access point no longer works. I was using an ASUS RT-N66U in access point mode...
View ArticleFios Extender wcb6200q & 1100 gateway
I have a dead spot where I just upgraded to Fios tv one WiFi recirvers. so I decided to buy the Fios extender wcb6200q. The 1100 is conected over Ethernet & Coax to the ONT. Extender setup was...
View ArticleWhy is Verizon routing access to myfiosgateway.com?
I feel like Verizon is taking more of my control of my device away. Why do I need to access my device via their web portal. I feel like they are doing this to control accessing, speeds, config, vpn...
View ArticleHow do I change the router (G1100) IP address?
I have two routers with the same IP address. I need to change the FIOS router IP (g1100) to something else. It's currently 192.168.1.1. Someone mentioned I should go to the Home/Office section and...
View ArticleFile Complaint on FCC Website, what's next?
Moved to My Verizon Account board for greater exposure
View ArticleSwitching from WiFi->Coax connection
My WiFi connection goes in and out. I connected a coax cable and it still is running off the WiFi connection. How do I disable or choose which connection? I have selected okay on WiFi connection to...
View ArticleVerizon still billing for returned equipment - Unresolved
I had an issue with the Verizon router and was advised to return the equipment. This was within the first 30 days of the contract, so I was told I would get a full refund for the router charge. I went...
View ArticleHow to file a complaint with Verizon’s corporate office?
Short version: I have trying to get several issues resolved with my account since the last week of November 2018, with no luck. I purchased a router, instead of continuing to rent one from them along...
View ArticleHave not received Amazon Gift Card
In January 2019, I signed up for Verizon Fios monthly plan which promised a $50 Amazon Gift card. As of today (March 29, 2019), I have yet to receive my card nor any updates related to it. Verizon's...
View ArticleHave not received Amazon Gift Card
In January 2019, I signed up for Verizon Fios monthly plan which promised a $50 Amazon Gift card. As of today (March 29, 2019), I have yet to receive my card nor any updates related to it. Verizon's...
View ArticleBlock DMZ Host access to internal network
hiI am setting up a DMZ Host on a G1100 router. By default, it appears that the machine has access to all other machines on the internal network. I do not believe this is normal. Is there a setting...
View ArticleHow to file a complaint with Verizon’s corporate office?
Moved to My Verizon Account board for greater exposure
View ArticleVISA Reward Cards redemption is unnecessarily confusing; Is it actually...
I am having the exact same problem as this guy!I signed up for new service. VISA Reward Cards redemption is unnecessarily confusing; Is it actually possible to redeem?11-24-2018 08:50 AMMessage 1...
View ArticleConnectivity Problem
Here's my setup. I have a Verizon Quantum Gateway Router (G1100) on the first floor and a Verizon Network Extender (WCB6200Q) in the basement. Both the router and network extender use the same SSID and...
View ArticleFIOS Slow Downs At Night
Last night wifi 5/5 and Sunday afternoon 50/50. So, yeah, I am right there with you. Last night I couldn’t even stream the Sweet 16 basketball game on YouTubeTV using my Roku without it freezing up....
View ArticleVerizon Forcing Upgrades & Installation Fees or More Expensive Slower Internet
I am nearing the end of a two year contract for 75 Mbps internet and TV for $90 per month. I went to look at a new contract and only saw options for 100 Mbps ($110/month) and 300 Mbps ($120/month)...
View ArticleGoogle/Nest Promotion
I requested a service move in November 2018 with a contract renewal. I was told in my confirmation email that was going to get the $200 Google/Nest Promotion. At the end of December 2018, I receieved...
View ArticleEarly Termination Fee (ETF) on No Annual Contract plans?
I have a no annual contract plan with promotional pricing (signed up under their frontpage deals). I've had my service for about a year and a few months and the promotional pricing lasts for 2 years...
View ArticleBilled more than Order Rates for 12 months despite several reminders
Been with FIOS for over 5 years. Last year, 2018 April, placed an order for FIOS internet (Residential) but the billing continues to be at a higher rate than the Order. Made several attempts via Chat...
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