Signed up 3 days ago...had to call 3 times to resolve issues already.
Wow...I JUST signed up for Verizon Fios and Internet as a first time customer and I can't believe how poor the service has been in just a matter of days. To start, when I initially called to sign up...
View ArticleHow do I chat online or call Verizon
I spend 10 to 15 minutes trying to find a way to chat online or call them but I cannot. Which is really strange compare to other companies it is easy. All I get are options that keep spinning me in...
View ArticleFIOS Availability
I have been trying to get Fios at my home for 2 years, but it is listed as "unavailable". Fios is available to my nieghbors and Verizon came and provided Fios to the house next to mine last year. The...
View ArticleContinually logged out of LiveTV stream
Why am I continually logged out of LiveTV streaming? I assume you are trying to save bandwidth. Please stop interrupting service that I am paying for. Thank you.
View ArticleCan I use FiOS G1100 as just a WiFi Router with a cable modem?
I had Verizon FIOS service and bought my own G1100 router. But now I moved to Comcast Xfinity service area. I have a cable modem. Can I use the G1100 as a WiFi router? If yes, what are some high-level...
View ArticleNo service since 6/18/16
Lost power from 6/16-6/18/16 due to terrible storm/winds on 6/16/16. Once power was restored, couldn't reboot fios. Service ticket outstanding since 6/18/16, with a commitment date of 6/22/16 by...
View ArticleMumble server issue - please help!
The issue I have is I cannot connect to my friends mumble server.I was on it at night, went to bed, woke up, cant connect.I can connect to other mumble servers but not this one. The message I get is :...
View ArticleCorporate Discount
My company has a corporate discount with Verizon for FIOS service. I followed "Verizon Connection" and I get an email which says to click but all that happens is that I get to my Verizon account. I...
View ArticleCoax and Ethernet be enabled on the ONT at the same time?
An ONT box has already been installed in a house I'm about to move into that was just renovated and split into 4 units. I would like to use my ASUS router, so I scheduled my install for next week to...
View ArticleDiscounts Applied to Account for FiOS
I'm noticing a discrepancy between the discount the Verizon salesperson advertised and guaranteed to me and what is currently being reflected on my account. Here is the current cummary of dicounts on...
View ArticleQuantum G1100 Static IP
I have a tablet that now gets it IP automatically from the modem but I want to assign it a static IP. I know how to assign static IPs but the device is currently listed in the connections and I do not...
View Article18 GB per month for life for VZ Wireless customers who have FiOS
OK, so I've been a FiOS customer (TV and Internet) for many years. 3 days ago I signed up for Verizon Wireless. The plan I chose is no longer available as they have rolled out a new set of plans as of...
View ArticleMoney owed to me for billing credit
I paid my Verizon Fios bill on time and cancelled my service due to upcoming Frontier takeover. I am owed around $60 per the last couple of bills I received (Credit) months ago. How Do I get you to...
View ArticleUpload speeds awful on "75/75" internet
I've been at this problem for nearly two hours now, I can not find any help on Verizon's site. Between their troubleshooter and their "optimizer" program, nothing is picking my upload speed from...
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port not opening or forwarding properly
Right now if I go to 192,168.1.9 It shows a webcam. . Now, I want this to be visable from outside the network. In my router I have this forwarding setup:I would think with that in place, I can go to...
View ArticleMI424WR-GEN3I Firmware Question
The latest firmware listed is from 2014, and I see in the router logs that it checks every day for an update (and has been doing so for a long long time) saying the check failed, and I traced that...
View ArticleFIOS app says connect to home wifi when I am connected??
Hi I am getting the message connect to your home fios wi fi network for more channels and I see on my ipad and iphone that my wifi is connected - it was fine yesterday so whats up? I know I'm...
View ArticleENGINEERING CONTACT INFO - PLEASE HELP
I live in row home in Elmhurst, Queens. Our block is a triangular shape sharing a common driveway. The houses across the street that are exatly identical have Fios. For the past several years, we've...
View ArticleComplaint
I was a first time Verizon customer in 2015 I had a 25/25 plan for about $45-50/month. I prefer a month to month contract since I knew I was going to be moving. I end up moving and decide I want to...
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