Fios installation date nightmare
I contacted Verizon last week (October 26th) to get my service set up. I just moved to a new construction area, and the project manager said that Verizon had been out there wiring into the homes (that...
View ArticleNo refund issued for FIOS Verizon equipment return
Dear Sir or Madam, About 3 days after pruchasing, I returned my quantum fios gateway in July at a physical Verizon wireless store; however, I still have not received a refund of $158.99. I have...
View ArticleBHR4 Connectivity Issues with 5GHz Frequency - Is it fixed?
Has this ever been resolved with new firmware? The lack of update to pinned post tells me no, but I'd like to know for sure.
View ArticleGigabit connections
I'm thinking about upgrading to Gigabit. Before I do this I need to know what changes in my home. I currently have installed a verizon gigbit router. Does the wiring in the house stay the same?
View ArticleHow do I file a corporate complaint?
Dear VERIZON, i have been a customer for many many years. In the past ten months I have had interuptions in my internet service on over ten separate occasions. THIS HAS TOSTOP...I pay many dollars per...
View ArticleFIOS incorrect pricing
I renewed for 2 years on 10/9 and was promised a price of 54.99. However, my rate was increased to 104.99. I contacted customer and they advised they would resolve. That did not happen. I then...
View ArticleConnecting to Eero wifi
Is it possible to eliminate the Fios router and connect my Eero system directly to the ONT with an ethernet cable
View ArticleMoving Router to Better Location
I would like to relocate my FiOS Quantum Gateway into a more central location in my house and just want to understand if this is something that FiOS supports (can be done without a technician) and what...
View ArticleCanceling tech visit
Hi, I am looking for a way to cancel my tech visit. I can't see a way to cancel it. My internet is already working and there is no need for a tech to come out. Some background: I've had fios since 9/1....
View ArticleNew Internet Service - Down Already and Frustrated
Hello- I upgraded yesterday to a faster speed which required new equipment, tech was awesome and everything worked. Woke up this morning and services are down. I chatted with a rep who had me do the...
View ArticleFIOS Service to my Residence in Blacksburg
How can I get FIOS Service to my residence in Blacksburg. My neighbors have the service. I have all my technology services (phone, Internet, TV, etc) through Verizon and have had it for many years. If...
View ArticlePort forwarding UDP 1194 suddenly stopped working
I have been running an openVPN server on a raspberry pi at home for months now without any issues. I just tried to log in today and suddenly I can't get to port 1194. I'm still able to ssh (port 22) to...
View ArticleVerizon's strange marketing practices
Just got off the phone with retention and they couldn't offer the same or better deal to me as an existing customer. I see offers for new customers offering added incentives to sign up. So the natural...
View ArticlePhilippines Citizen As A Consultant
I worked for Verizon for 12 years. My hire date was 7 - 93. I went to Carnegie Mellon University and earned an M.B.A. Now I teach there thanks to Bell Atlantic/Verizon. I began as a telemarketer for...
View ArticleVerizon Promises. Verizon False Advertising. Fraud?
You just brought your services to many NE DC neighborhoods. You offered a great price. You offered great bonuses. You offered great rewards. I fell for it. I was one of the first (if not the first) to...
View ArticleYouTube won’t load hardwire or WiFi
YouTube will not play on any of my devices all Apple. But will play on STB. Newest IOS on all apple. New download of the YouTube app. Hard restart of iPad. Clear network settings on iPad. Nothing seems...
View ArticleFios in Baltimore City
It is almost 2019 and Baltimore City still doesn’t have Fios. Will this dream ever be realized???? My current internet is so very SLOW. Will Baltimore City ever know the Nirvana the other surrounding...
View ArticleWorst Customer service and verizon is ripping me off!!
Moved to My Verizon Account board for greater exposure
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