Getting FiOS
I'm in a location that FiOS isn't available, unfortunately. But there are all kinds of tv commercials and adverts for getting it. Why advertise in places where it's not available unless you're...
View ArticleNetwork Printer connected directly to router
I am trying to add a network printer directly to the router everything is plugged in and the computer finds but can not print help!!! Tell me what I am doing wrong???
View ArticleFIOS ONT power supply replaced?
We had a service tech come for a different reason (problem at pole) and he went ahead and replaced the power supply unit for the old ONT (big white one that dates to when we first got FIOS in 2008)....
View ArticleFios business .. cant add ip blocks that have random ip addresses, lose...
Currently in PA, we have fios business.. we have a block of ips already, which are 5 ips and i think $20 per month.. these numbers are sequential.. We were looking into adding 10-20 more ip addresses.....
View ArticleBreach of Contract
I believe that Verizon FIOS is in breach of contract, because they are advertising an Internet speeds of at least 800 Mbps for upload, and download for their FIOS Gigabit Internet Service. I have not...
View ArticleI am being charged for a discontinued service
I discontinued my Verizon Fios Service several weeks before leaving the country to live abroad. I payed the bill corresponding to the last month of service and was assured twice by the telephone...
View ArticleSome YouTube Videos Only Play for 15 seconds. Wish to file formal complaint...
As title expresses, for the past 2 days I've had this issue. Last time I called Verizion in regards to this issue, the tech on the phone said it was IMPOSSIBLE to file a formal complaint. Enough is...
View Articleemail server not responding
I use Thunderbird to access my email. Until yesterday afternoon, everything was OK then the smtp.verizon.net server started timing out and I can not send emails. The pop server for incoming messages is...
View ArticleOvercharged billed
I am being overcharged for my bill. I recently moved last month and was told that the installation fee was being waived by customer service. I then had to reschedule the installation because of snow....
View ArticleVerizon Could Not Install FIOS, now my problem
I was setup for a Verizon install, tech came, could not install due to electric pole positioning, Verizon Construction was then supposed to come and install a wire between the poles. This never...
View ArticleDelay in the installation
I have ordered Fios for my new home and the agent rushed my to selct a plan. The only plan that was available was 2mbps download and 1 mbps upload(ridiculous) and 50/50. I had no option but to select...
View ArticleService Outage - No customer service
Our neighborhood lost power for approximately 12 hours. It has been restored for about 5 hours. Our FIOS service (internet, TV, phone), however, remains off-line. I have attempted resets of the router...
View ArticleIs it any surprise Verizon customer service cannot be contacted via email?
My Fios internet goes out literally 3 or 4 times a year. This fact alone is ridiculous, but it gets better... Every time I try to contact Fios customer service, they try to get me to fix the problem...
View ArticleMOCA Bridge
Hello. Need some help. I have been goin through these forums and google searching but cannot find any similar situations that other people have encountered. I live in a multi unit condo. My ONT box is...
View ArticleVerizon Internet Security Suite
The internet suite has detected two trojans 39bprtct.dll and 39htmlmu.dll - unable to delete
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