Terrible Gigabit installation experience
I recently had fios gigabit installed. I told the technician I wanted my router where it originally was. He then asked me where the ONT was and that was located in a different room. He instead asked me...
View ArticleWhat do these 3 logs from Quantum Gateway router mean?
System: virtual void GreenWave::NlUtils::removeDefaultGateway(const string&, const GreenWave::IPv4&) const - ioctl failure - 3: No such process Firewall.FirewallLog: Failed to execute script:...
View ArticleGateway's firmware updated on 2/20 around 1:30 AM in NY right after I turned...
So my Gateway router was updated to 02.00.01.07 on 2/20 around 1:30 AM. The thing is not only it was late (I saw forum posts saying theirs were updated on 2/13 in NY), it happened right after I turned...
View ArticleParental controls -- How can I set different internet access times for...
The Fios parental controls, as I see them, let me limit internet access to a device up to 7 days a week, but it has to be for the same hours each day. I'd like to have different internet access times...
View ArticleFIOS service outage for over 12 hours in Northern VA?
Anyone else in this area had their FIOS service not working for the past 12 hours+?
View ArticleSwitching to a Mesh Network Router
Hi all, we we have Fios Quantum with TV and Phone and use the G1100. We’re looming to get the Eero whole home WiFi system. Is it as simple to set this up as just disabling the WiFi for the current...
View ArticleIf I flash my Gateway router with a custom-made firmware, will Fios drop the...
If I flash my Quantumm Gateway router I got from Fios with a custom-made firmware, will Fios detect that I'm using my "own router", and automatically drop the monthly router rent fee? lol
View ArticleDCHP Renewal to fix slower than advertised speeds?
Currently, my set up is ONT>Google WiFI Wan......GW LAN>Gateway Router LAN. I have gigibit service but on average, after the switch of primary router; I am getting 625mbps down and 700mbps up....
View ArticleCan't connect to my website
Suddenly I can't connect to my website / host panel either via browser or by FTP/SFTP. Opened a ticket with my host and this is their repsonse: "Thanks for contacting us and sending your traceroute...
View ArticleBBU Indicator Lights, Internet
No internet. I went to BBU and unplugged it. Unplugged battery. Plugged battery back in. pressed and held Alarm Silence for 15 seconds and plugged BBU back in. Status light came on along with Battery...
View ArticleImproperly Charged for router.
I returned my router over a eyar ago, and I just noticed that verizon still had been charging me for it. i even have the return reciept in my email from February last year. the "Contact Us" pages make...
View ArticleSIGNING ON TO MY VERIZON
Once I sign on to my verizon, I get error messages when I try to access my bill or see my verizon plan. Try to call Verizon, but could not stay on because it was over an hour wait. Did anybody have...
View ArticleRouter Download at 941mbps / Device download at 29mbps - what a joke
On the device speed test with Verizon, I'm only pulling about 29 mbps down and 51 up. I have tried contacting Verizon multiple times. First, their number redirects you to a Verizon wireless customer...
View ArticleLAN is Killing Me
Quantum Gateway Router.Got a 4k Apple TV and the problems started.Prior to connecting the Apple TV, I had TiVo and an external hard drive connected dircelty to the router via Ethernet. I plugged in the...
View ArticleUsing G1100 Fios router as a bridge
I just got a new G1100 router and want to use it as a bridge to my Apple Airport Extreme which I want to distribute IP addresses to other Apple Airport Extremes throughout the house (hard wired with...
View ArticleCorporate complaint number
Where can I find a Corporate Complaint number for an issue stemming from a Fios Account? I have a serious issue that needs to be resolved in a timely manner. I have tried addressing my issue with...
View ArticleBury Outside Cable?
I had Fios installed a month or two ago. When the person was installing the line, he said that it was a temporary line, and that Verizon would be back out to put the permanent line in and bury it....
View ArticleG1100 bridged but shows all devices
I bridged the g1100 today and even got remote dvr working. However, when I logged back into the g1100 I can see al hte devies connected thorugh my netgear router which is now primary. Is this normal?
View ArticleActivation has been delayed all day
My service was enabled today and I got an email saying I was going to start being billed, but I cannot activated any devices since they return a SLIP02 error.
View ArticleAdvice Request: New Gigabit FIOS (Overcharged/Underspeed)
Hello, I just got gigabit FIOS and the experience was very bad. The install alone took hours, because they kept saying it was enabled when it wasn't. Finally, it was enabled. Installer had me register...
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