Verizon support changed their minds on Self Install
I recently moved to a new apartment that is wired for FiOS and have been trying to do a self install but Verizon can't seem to determine if it's doable or not. I originally scheduled an appointment for...
View ArticleGoogle WiFi and Fios - Watch Live TV from FiOS app
Hi AllJust upgraded to 1GB speed and now have the following setup with the Quantum Router setup as a bridge (disabled wifi, dhcp...):ONT -> WAN Google Wifi LAN -> LAN FiOS Quantum RouterThe...
View ArticleWCB3000N Wireless Extender won't connect to 5G
Verizon provided me with a WiFi extender for my bedroom. It was working fine until I had to unplug it temporarily. Now it won't connect to 5G. The 2.4Ghz is up and running fine. I tried to reset the...
View ArticleWhat to expect from my FIOS install? No apparent access for road lines.
So I recently closed on a new home finished just before christmas. I've got a FIOS install on the 19th but as I look over the property I absolutely cant at all find the road side junctions (or whatever...
View ArticleFios service below target
I have been having issues in the Baltimore metro area for almost a week now. The speed goes from just about 50mbps to 6mbps then back again. Anyone else having a similar issue? The live outage map...
View ArticleDisputing Charges
I recently moved to a location that does not offer Verizon FIOS services. I spoke to a representative while cancelling the service, and was informed that b/c my new locaiton does not offer FIOS...
View Articlewifi
The other day my wifi went down. When I logged back on there was a new address the ended with 5Q. I was able to log on to the new Fios with my same password, but only with my laptop and phone. My...
View Articleno retention of long-time customers
I have been a loyal Verizon Triple Play customer for over 9 years. There are online offers that have MUCH better services for a LOT lower cost. When I contact Verizon FIOS, I am told that these offers...
View ArticleWant to use old MI424WR to connect ps4 via ethernet
Good morning all, I upgraded my speed from 50/50 to 75/75. Tech is to come out on Sunday to replace the ONT (was advised by Verizon that they needed to change the ont as its old and couuld not handle...
View ArticleVerizon will lie to you about Early termination fee
I moved to my new apartment last month and the representitive who assisted me told me that I could get lower rate for same internet speed. I asked her if I need to pay my Early termination fee (ETF)...
View ArticleSecurity deposit was double charged
Moved to My Verizon Account board for greater exposure
View ArticleNew router setup
I curently have 50/50 Fios Internet Service only (no tv). This is currently connected via coax to the Fios Quantom G1100 router. I will be upgraing to 75/75 and In order to get this speed, a tech will...
View ArticleEarly Termination Fee on No Contract Plan
Moved to My Verizon Account board for greater exposure
View ArticleFIOS downloads won't open
Download manager delivers files to my hard drive, but they won't open or run.
View ArticleWorst service ever. Cant even switch to another vendor.. What a MONOPOLY
We moved to a new apartment in midtown east in New York City last August. Everything works well except for the Internet provided by Verizon. We have had terrible experience with Verizon Fios since day...
View Article2G band on my router is slow but the 5G connection works fine
I have disconnected all my devices and connected my laptop to my 2G band and the internet is very very slow but as i connect it to 5G it starts working fine.
View ArticleFIOS customer service/sales - FRUSTRATING
Just started a new contract with FIOS - we downgraded from Triple Play to internet-only (we're using streaming devices, etc). I must have spoken to at least a half dozen reps last week trying to...
View ArticleCMR Claims Dept bill for Drop wire?
I received a bill today for $336.29 from Verizon c/o CMR Claims Dept. for Description Of Damage Drop Wire. I tried calling the number on the bill but the "Adjuster" has not answered. I figured this...
View ArticleNeed to Install the McAfee Anti Virus on New Laptop
I currently purchased a new laptop and I need to install the McAfee Anti Virus that I pay monthly for with Verizon. At first when purchased the anti virus plan they gave me an email to send to all my...
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