I received a bill today for $336.29 from Verizon c/o CMR Claims Dept. for Description Of Damage Drop Wire. I tried calling the number on the bill but the "Adjuster" has not answered. I figured this pertains to a recent cable repair i had on my property due to their install department burying a fios cable 2" under the ground on a new construction work site. When the crew was told it would get damaged during the construction as it was barly 2" in the ground they said "just call back to have it fixed. our work order is to bury the cable today". Now I get a bill for a cable they installed poorly and flat out acknowledged they knew was going to get damaged. Hopefully someone in this forum can help me find a way to contact the right department in Verizon to get this resolved. Thank you.
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