adress is wrong
TRIBUTE PARKWAY , BOYDS, MD 20841 is not right TRIBUTE PARKWAY clarksburg, MD 20871 is right.Please check. I can't move my secvice to new home.
View ArticleInternet Speeds
Hello been with the service a couple of months supposed to have 100MBS up and download speeds but I get around 50MBS down and around 100MBS up. Had a couple of technicians over and still no luck with...
View ArticleReset router, now internet is very slow, almost unusable
Recently me and my family purchased a new verizon router, for our old router was becoming outdated. It worked perfectly fine for a couple months when it started to slow a bit, so I decided to reset my...
View ArticleMy Gigabit speeds are nowhere near the 940/880 and the techs have no answer?
I'm getting nowhere close to 940/880. I see average 500/400, hardwired. Average 80-100 download & upload via WiFi. I've dealt with several techs over the phone, 3 techs came out as well. No one can...
View ArticleMSNBC shows not listed in the OnDemand
Moved to Fios TV Programming board for greater exposure
View ArticleGreat Things are on the way for Verizon customers
http://www.telecompetitor.com/verizon-reveals-next-generation-fttp-plans-including-ng-pon2-bonding/ I was just reading this story at DSL Reports http://www.dslreports.com and it seems Fios is going to...
View ArticleGigabit is available to every house but mine
I have tried just about every other method to get an answer to this. I tried to upgrade to gigiabit speeds, but "the system" says my house is not eligible. So I searched every address around mine in...
View ArticleService call gets account canceled
So my internet stops working after a year or so. I call tech support. I'm on the phone about 2 hours. Disconnecting and reconnecting everything without luck. The agent sets up a service call....
View ArticleFios Quantum Gateway Router - DHCP Not Working
I have a Fios Quantum Gateway Router and latley I have been having issues with multiple devices not obtaining an IP address. On Windows 10 it will just say "unidentified network" and I will not have...
View ArticleAdvanced settings on new quantum router
I'm trying to change the 5ghz settings (channel specifically) and when I log in through the browser I get essentially a "for dummies" layout with no access to advanced settings. How do I gain access ?
View ArticleFios will not permit me to log in to an account
I am able to get to the web homepage for Aetnafeds.com, a medical insurer, but when I click "member login/register" I get this message: "Oops! Looks like something has gone wrong. ADN: [a long...
View ArticleYour activation has been delayed. Activate your service in 2-4 hours by...
Its been over 30 hours since my new Verizon service got installed. The technician was unable to activate while he was here. And told to check back in 2-4 hours according to the message in the subject...
View ArticleCMR Bill for Damaged Drop Wire
I too got an random bill of $227 from CMR for damaged drop wire . I think all the previous posts about the same topic covers it pretty well: 1) Line was buried too shallow, less than 3" below ground....
View ArticleNo internet for 5 days due to Fios employee incompetence
I ordered a transfer to a new apartment because im moving on July 1. I got home today to no internet. After 2 hours on the phone they cant turn my internet back on until May 31. I'm a teacher and do a...
View ArticleParental Controls SUCK
I have had Fios for years now and never had much of problem with service. The frustrating thing is I have attempted to set parental controls many times throughout the year to block my kids from the...
View Articlehow can I disconnect the battery from the bbu?
how can I disconnect the battery from the bbu?
View ArticleNew 1 gig service in MacOS household can't get 1 gig speeds
I'm at my wits end. Recently upgraded to 1gig speed and got the Fios Extender. I've talked to tech support, who sent me to customer support, who sent me to tech support (different tech)...all giving me...
View ArticleNetwork Status: Inactive
I am using a MI424WR FIOS router. I configured a new Quantum router and connected my computer to it using Wi-Fi. I then connected the Quantum router to the MI424WR router (WAN to LAN). The Quantum, for...
View ArticleNew Service - Previous Existing Customer - Proof of residency document
I click on upload proof of residency and nothing happens - this is crazy annoying!!! how am I to resolve this.ready to quit and go to spectrum.
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