slow fios and intermittent dropping
i live in scotch plains nj and have the 100/100 service, and for the past few weeks the service has been rubbish. i have just run the speedtest, and i am getting 15mps download and 32mps upload....
View ArticleInternet Light Orange
Today my Internet light on my router went orange and my internet doesn't work. My computer wireless symbol shows full bars but I have no internet connection. I've unplugged my router, and I've flipped...
View ArticleTweak the router
I just upgraded from 50/50 to 75/75. When I surf the internet on my computer, most of the pages load quickly. But when I try & surf the internet on my smart HDTV, the pages take forever to load....
View ArticleRouter Wifi Address is Incorrect
I am a new customer. Since day one, all 'locations' on wireless devices conneced to my wifi map to Richmond, VA while I actually live in MA. I verified that the IP address is correct, so I'm not sure...
View ArticleHow do I access HBO Now on my PC? We don't have smart phones and we want it...
I can't access HBO Now on my PC. If I can't get it to work on my PC I don't want to pay for it. There are no clear directions for using it on the PC. It wants me to put it on my notebook.
View ArticleAdd second router, coax only, no ONT access
I have an actiontech router connected only coax. I can't run cat5 to it. I have phone, tv and internet. I want to add a second router, keep first router working and retain all tv functions. Tv has a...
View ArticleGateway Router
In September of 2015, I had Verizon update all of my FIOS hardware, including the new (at that time) router. This router created a noticeable positive routing experience throughout the house....
View Articlecustomer service
I was charged an upgrade fee of $90.00 for an upgrade that i didnt ask for by a customer service rep who offered me a "promotion of showtime and an upgrade" at no additional charge the day of my...
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Fios GB speeds without the quantum gateway g1100? I can't do it via ONT...
-Ubiquiti EdgeMax EdgeRouter Lite ERLite-3 -UniFi AC LR Access point-I-211m-L ONT-fios g1100 gateway router "Fios GB speeds" with the triple bundle/dvr and two extenders. Today I got fios installed and...
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Poorly Installed Fios cable and phone line
We had Fios installed on an older (but newly completely remodeled) house. The house only had one previous cable outlet near the front door. We asked if our installer was able to go through the crawl...
View ArticleVerizon
I feel upset, cheated, lied to, stupid. When I signed up for the triple play package, almost two years ago, I was told that I had to either buy or rent Verizon router because only Verizon equipment...
View ArticleFIOS WIFI vs ETHERNET -- S.O.S.
Please forgive me if this is asked & answered elsewhere. I'm new. I just had FIOS (tv and gigabit internet) installed in my Washington DC home. Over wifi (with the Verizon G1100 router) I'm only...
View ArticleCan't access my Network Extender from the "New" My Verizon website.
I recently purchased a Samsung Network Extender (NE) for my home.It works very well and my friends say that they now need to actually turn down their phones when I call.Here is my problem, the new "My...
View ArticleGetting 100-200 Only with 1 Gig Service
I am having problems with my speed, I was supposed to get 1 gig, but getting 100-200 only. They are saying it's my ethernet card. I tried to verify if I have the 1000 on mine but was not able to. I...
View ArticleBridge necessary if Ethernet connection from ONT to Actiontec router?
Hi community, My default Verizon FiOS Actiontec MI424WR Rev. I router has been performing poorly for my devices at the far end of my large apartment. I bought a new router, Netgear Nighthawk R6700, to...
View ArticleCustomer Service
I know people complain alot about how they are treated these days; however, I want to say thank to the Verizon tech whom completed the installation at my mother's home in Hampton Va. I was visiting my...
View ArticleRelocating Fios Router to New Room
I live in a high rise apartment building and have had FIOS for a couple of years. When it was first installed we had the router (Actiontec MI424 rev I) installed in the master bedroom and the set-top...
View ArticleUnable to port forward Verizon FiOS-G1100
I am currently using a FiOS-61100 router. I had no problem with previous FiOS routers, but however since I switched routers I am unable to create working port forwarding rules. I have tested multiple...
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