Its been over 30 hours since my new Verizon service got installed. The technician was unable to activate while he was here. And told to check back in 2-4 hours according to the message in the subject line above. I did and have bene getting the same message 30 hours later. I was on the phone 3 times with Verizon last night. After about 40 minutes on one of the calls and placing me hold the phone line simply got cut off. No callback. What a frustrating ordeal.
I have in and out of calls today calling Verizon since morning. It's now 8:15 PM and this still not resolved! The last call was that I should be expecting a call from the supervisor with an hour. This is now two hours later. If there is anyone reading this I would appreciate the callback.
This is a terrible welcome experience I have had, to say the least, and I am really considering switching back to my last provider.