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Can't access my Network Extender from the "New" My Verizon website.

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I recently purchased a Samsung Network Extender (NE) for my home.

It works very well and my friends say that they now need to actually turn down their phones when I call.

Here is my problem, the new "My Verizon" website won't allow me to manage my NE.

I get as far as NE Summary page that shows the correct MAC address but won't let me highlight nor click any buttons.

At first I thought it was a Java Script problem at my end, so I updated my version with no luck. Then I turned off my Win Pop-Up Blocker. Still no luck. And finally I turned off my Norton Anti-Vi. That didn't work either.

I have called Verizon three times and no one seems to know what is up. However, there was one girl named Erin who was able to restrict access to the cells I wanted by "White Boarding". But she admitted that she couldn't get in via the web-based access.

Am I the only one having this problem.....Help


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