Fios Install
Will the tech install muliple ethernet connections if i have my own cat 6 cable ready? I will need two computers hooked up directly in my new mobile home? Will they charge extra? Thanks all
View Article2.4/5G on Quantum Router
I see my neighbors have received the update to split the signal since they all show up as split between 2.4 and 5G when I check my network. Everyone has the update that is, except me. I've rebooted...
View ArticleUsing G1100 as primary router with Actiontec as 2nd via MOCA
I live in a big old house with lots of brick and plaster. I don't get very good wifi strenght and speed due to this.I just got a G1100 router, and want to keep the actiontec. I'm hoping to use the...
View ArticleG1100 No Internet , any help would be great, please
I "upgraded" to the G1100 from an Actiontec... I cannot get intenet on the new router. I read the setup guide and screwed in the connection (everything device in the house connects WiFi) Here is...
View ArticleDrop FIOS Router
I am currently only using the Verizon router for TV. Internet is run through my own router. I am thinking about getting the Actiontec Moca Ethernet adapter (ECB6200) to dump my verizon router...
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Outlook 2016 with Verizon mail setting throws an error
If I set the Verizon email settings for inbound mail server to the values defined by Verizon - port 995 and SSL checked- in the outlook account more settings advanced field I receive an error message...
View Article5 GHz upgrade ROCKS !!!!
Kudos to Verizon!! I could GET my 150/150 speeds directly connected to my Quantum router by Ethernet, but even hooking up to a souped-up Asus RT-AC68U with modified antennas, my WIFI was pathetic. I...
View Article*warning* Did an online representative just try to scam me?
I'll simply post my conversation with him or her here and you tell me. Also, how can I report this person? I was trying to be polite too... I will replace my phone number with xxx and cut out some...
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Ongoing Slow Upload Speeds
I'm sorry for this long post, but I've run out of options to get this issue fixed. I've been on the phone with tech support for hours and hours with no resolution. I've also had techs out with no...
View ArticleVerizon upgraded me from 15/15 to 25/25
Verizon notified me by email that I was upgraded from 15/15 to 25/25 at "no extra charge", something that I had been unable to request online. Now I'm getting 30/27 with fluff, as measured with Speedtest.
View ArticleQuantum Router POST Feb 5 Update
Ever since the Feb 5 update, I have to restart my router four/five times a day to get it to allow incomming port forwarding to work again. Can't figure out why this is the case, but NEVER had to do...
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FiOS 25/25 supposed to be upgraded to 50/50, but D/L speeds still capped at 25
Can't get through to FiOS support chat, so I'm going to post this here in case there's support folks on here.My FiOS 25/25 is supposed to be upgraded to 50/50 per my account page. Speed tests on the...
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Need to report severe speed problems in my area
For the past few weeks, we've been having some serious performance problems in my area. Once or twice every day or two, our speed in the area gets incredibly slow. The problem usually lasts about 30...
View ArticleSlower Speeds/Bandwidth Issues Post- 5GHz Update
After I started seeing the 2 different network names (the one with and one without "5G") my speed has dropped drastically. It's affecting devices across the board, on my Xbox, PC, smartphone and Mac. I...
View ArticleOutage Information
I lost internet access about 30 minutes ago. I tried to do troubleshooting to find and fix the problem but my system was running really slow. I tried to restart my laptop but also was taking a long...
View ArticlePoor internet speeds and poor customer support
I just had so cal edison come out and replace a power line in front of my house. For whatever reason they cut the power to my fios box and didn't care to reconnect it. I called verizon and had the...
View ArticleQuantum Gateway - 2.4Ghz goes down, but 5Ghz is fine - post February firmware...
I have a question/observation that I wanted to post to see if I could get feedback on. I have been using my quantum gateway for the last year with no issues. After the February firmware update, I...
View ArticleCannot connect wirelessly on tablet and laptop post router update
Hi-- I'm not able to connect via Wi-Fi on either my Galaxy Tab 2 or my laptop. All other devices (phones, desk top computer, XBox) connect with no problem. The tablet and laptop were working fine 4...
View ArticleRouter never gets delivered
So I was moving into a new house and I ordered a router for our new internet service and I was guaranteed that it would be here on 2/12/16 and it never arrived. I then called that night to see where my...
View ArticleFiOS Cancelling Early
Hi there. I'm looking to cancel my Verizon service before my contract ends (August 2016). When do I cancel so that I don't be charged an early termination fee? Do I cancel before this, or after the end...
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