Customer Non-Service from Verizon.
I've been on hold for 32 minutes tonight (2/16/16). I get so tired of trying to get technical support with Verizon that on most issues I just give up. I can only wish the worst for this Internet...
View ArticleONT restart required every 15mins for internet to work
Hi All I recently had my ONT moved to a different location. And a week later I had a power outage at my home for a electricity maintenance. After the power came back up I noticed that my internet is...
View ArticleAre Verizon customer routers vunerable to the glibc bug (CVE-2015-7547)?
If so, is Verizon going to harden these units expeditiously?
View ArticleConnecting to FIOS - Engineering
Hello. I am begging that someone can actually help me. We have spoken with customer service a number of times yet are still no closer to getting FIOS. We recently are finishing building a new house...
View ArticleFIOS internet/tv outage and suddenly working again
I have FIOS and I am in an MDU set up that uses VDSL from the equipment closet back to each unit. On Tuesday afternoon, internet goes down. I check the vdsl model and the light just kept flashing like...
View ArticleDNS flaky the last couple of days
I've been having DNS problems the last couple of days - some Web sites (like Wikipedia) come right up, and others, like our kids' school district Web site, and a homework site (thinkthroughmath.com)...
View ArticleVerizon email error sending to a new domain
Moved to Verizon.net Email board for greater exposure
View Articleswitch to aol mail
My AOL acount got set up OK. I can access it from mail.aol.com. How do I configure Windows Live Mail 2011 to access the AOL incomming server? I get a 'wrong password' error. I set it up for IMAP...
View ArticleThe site is messed up
I've been tring to call , all i get is your closed .I had to pay my bill over my smart phone this month why ? which incurred a late fee why ? because the site keeps telling me to log in when ever i try...
View ArticleHorrible Customer Service. I feel completely ripped off and abused
I have never had such a bad experience with ANY customer service EVER. I was required to submit a security deposit for their internet service which is expected so I complied. I recently moved and had...
View ArticleOpenVPN port forwarding
I have an OpenVpn virtual appliance running under Hyper visor on my home network. I would like to use the instance from outside the home for security when using open wifi access points. To do this I...
View ArticleUnable to Process Your Request, Please Try Again Later
Last week we called customer service to question some charges on our bill before making a payment. After that discussion, the customer service agent made some credits to the account and then we...
View ArticleNational Directory Assistance
On my most recent bill there is a charge for "National Directory Assistance". If I have been charged for this in the past I overlooked it and since it is in the catagory of "Your One-Time Activities" I...
View ArticleHow to get my deposit back? When will I get my deposit back?
Hi, I got verizon fios in May 2014 and paid a refundable deposit of about $125 (don't remember the exact amount). I have paid on time and full every single month (every single month!). Today I...
View Articlenot able to manage sub accounts
I have two sub accounts, one for my wife an one for my daughter.I need to "manage sub accounts" but when I click the "Manage Sub Accounts" button, the button just disappears. I thried navigating by...
View Articleoutgoing server info for verizon mail
i didn't understand what everyone was saying. can you just give me what i should enter in the outgoing email box. please and thanks
View ArticleOverly aggressive sales reps door to door
EVery week, I get a rep from Fios or claiming to be from Fios Trying to sell me your service. I tell them no every time, and they usually insist on speaking to the "man" of the house and telling me...
View ArticleFiOS internet sllooowwweeerrr on NEW Windows 10 computer than it was on OLD...
What gives? My old Vista computer lagged, alot. And, of course, there was virtually zero support for it. So, I bought a Brand New Windows 10 computer. But it lags Soooooo much more than the old...
View ArticleReal E-mail going to Spam Detector Folder
I am subscribed to a number of newsletters that are ending up in my SpamDetector folder. I have added the email addresses as contacts. I retrieve them into my inbox regularly via the online webmail....
View ArticleFios Quantum Gateway. help!
Who knows why the Devices&Parental Controls on My Fios App doesn't work now?I use to check which device is connected to my router when I am away from home. But now I can not. I try to uninstall the...
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