I just had so cal edison come out and replace a power line in front of my house. For whatever reason they cut the power to my fios box and didn't care to reconnect it. I called verizon and had the problem fixed the very next day, or so it seemed. Now i am having slow internet speeds, having to call once or twice a day, and dealing with very poor customer service while they try to explain it as "you are experiencing slow wireless speeds because of the amount of youdevices you have connected." When i tried to get stern and explain that even with all of the devices connected before, in the same exact way, i never had any issues before, i never even called to complain about poor interenet speeds because they were always very fast.
As i write this i am very upset and perturbed that verizon would treat any customer this way, and expect them to believe that although I had no previous problems with my internet speeds, that it is related to the amount of devices that are connected. Are you guys trying to throttle the data connection based upon how many devices are connected to my Fios Quantum gateway? What is the deal?