How to contact verizon?
All I want to do is contact Verizon but there are only 3 messaging options: Facebook (how much does Zuckerburg pay you?), virtual chat assistant (could not help), and forums. If I really have to ask a...
View ArticleInvalid IP adress message
I am trying to connect a Toshiba laptop running Windows 10 to my internet and I keep getting a message that I have an invalid IP address. The internet is working for all of my other devices. I'm not...
View ArticleWhat to do about Double Play package??
So I got the Verizon double play package last year: Internet 50mbps Fios tv pref HD plus equipment for $152/mo My wife is pregnant and were now super broke since I lost my job. I called Fios and they...
View ArticleFios is available to all my neighbors on the street, on our side and opposite.
We just bought the house last month and called Verizon to get the service but our address says no fios service available. But I have check all my next door neighbors on our side of the street and the...
View Articlemyverizongateway.com is not a secure connection?
This should have been in FIOS forum...While using Firefox to login to myverizongateway.com I get a warning that the login is not secured. Both over ethernet and wifi.Am I set up wrong or is there a...
View ArticleIssues with PSN on PS4.
I was directed here by the "suggested actions" on my PS4 regarding PSN connectivity. I either get "internet connection failed" or "NAT type failed". Their website says that "several reports suggest...
View ArticleVery disappointed with internet speed and quantium router
I have been a loyal customer of FIOS for several years. Once I left and went to comcast only to return to Fios. I thought I was going to get better internet speed. I signed up for the package which...
View ArticleWireless extender and FiOS Quantum Gateway
Can you connect a FiOS Quantum Gateway router to a wireless range extender (e.g. Netgear EX-6120)? I can't get the router and extender to recognize each other.
View ArticleRemove delinquent in credit report
I had FIOS internet connection. As I was relocating and happy with Fios,I asked verizon to transfer my service to new location. But they saidFios service is not available in new location and asked me...
View ArticleVerizon charging for router I bought
Hello,I've been trying to fix a problem with my account showing a router I bought from amazon as being a router that Verizon sold to me, I called the Consumer Sales and Solutions Centera lot of times...
View ArticleFiOS 750/750 Instant Internet in rollout in Maryland!
Hello, anyone here knows when FiOS 750/750mbits is rolling out in Maryland? Verizon please expand FiOS 750/750 Instant Internet to Maryland
View ArticleFios Quantum Router 2.4G wifi issues
Like clockwork, everyday at midnight the 2.4G wifi will go out and won't come back on until the morning or until I reboot the router. I've only had the service for about 2 weeks. Anyone else have...
View ArticleMove Quantum Router
Can I move my quantum Router to a new location if it is connected with both Ethernet and Coax? The new location only has Coax. I was wondering if I could use Coax to Ethernet adapter to get Ethernet at...
View ArticleRouter Questions
Hey guys...just switched over from comcast to verizon. I am *only getting internet*. When i spoke with the sales rep, they said i need to have one of 2 routers: the quantom or the actiontec. I can find...
View ArticleFIOS mobile app on Ipad (IOS) uses up all available storage - over 50GB
FIOS Mobile app on iPad (IOS) uses up all available storage - over 50GB every few days. The only option is to delete the app and then reinstall it to free up storage. This does not happen on Android...
View ArticleWired Ethernet Non-PC Devices Not able to connect to internet
I have a Fios Quantum gateway router. For the last 5 months, I've had my Sony TV, AV Receiver, and Roku all hard wired via Ethernet to the switchport in the back of the router. All of a sudden last...
View ArticleNO INTERNET FOR 3 DAYS
I have waited for over 90 minutes on two occassions and currently waiting for my third to try to reach a customer service representative.. This is horrendous
View ArticleTerrible Verizon Handling of FIOS installation (Not Yet Done) - March 25, 2017
I cut short a vacation to get back to my apartment this morning, March 25th 2017, by 11AM for my FIOS installation. Verizon sent me 2 texts earlier this week stating arrival time would be 11AM to 4PM....
View ArticleCancel my internet plan ahead of time
I made a Verizon two-year internet plan from last year July. But I want to cancel it this June, so what I should do? Should I pay some liquidated damages, or just ask Verizon to cancel it is enough?
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