Frustrated with high prices for sub-par service
I am paying FIOS prices but getting less than DSL speeds... and verizon refuses to fix the problem. There are always hoops to be jumped through, but they always take my payment. What options to I have,...
View ArticleIs it worthy upgrading from 150(current) to 300 or 750(new) internet plan?
Hello all, This is my 2nd year subscribing to Verizon FIOS internet plan at 150/150 Mbps. Ever since the newly released plan with a margin boost of 750/750 Mbps, I've been brainstorming back and forth...
View ArticleHow do I find my IP address?
Im on a PC and looking for my IP address to connect a device to, how do I locate the IP address of my computer with Verizon FIOS?
View ArticleFIOS Quantum router login appears to be corrupt/not functioning correctly
Last night, my wifi stopped working for no apprarent reason. I figured ok, I'll just reboot it. Usually I just login via SSH and run the reboot command. When I logged in, I was taken to a shell. The...
View ArticleReally got **bleep** off with multiple Verizon reps. today - FELT CHEATED
Really got **bleep** off with multiple Verizon reps. today.I recently moved to a diffrent place and I transfered my FIOS services but the rates were so high.I was given a 10$ monthly credit by the rep...
View ArticleIs the Actiontec Mi424 Router Dual Band?
is the Actiontec Mi424 router dual band?im having trouble with my printer, software reports pc is on a band and printer is on another. how do i find out which is which?
View ArticleQuantum router sucks
Fios cell reception has sucked in my home for the past nine years but I've dealt with it. Now I have this new quantum router that disconnects me constantly and webpages hardly open. I'm glad I am...
View ArticleVerizon Internet security
My apple devices are now telling me my Verizon internet is not secure since it is WEP instead of WPA2 personal (AES) security. What does that mean? How do I make it secure?
View ArticleBattery replacement - cannot remove cable
This is about the battery that Verizon installed in my laundry room (where the Internet comes in), not a UPS battery for my computers. The Battery box in the Laundry room started beeping (meaning it...
View ArticleI did not agree to automatic payments. Please stop.
I pay my bills by mail via check each month. I do not want, or like auto payment. I like to be in complete control of my finances. My bill is due March 1st (even though verizon does this sneaky thing...
View Articlewcb6200q wireless extender 2.4 ghtz light will go out for a whlie
Hello all, I have a wcb6200q wireless extender and the 2.4 ghtz light will flash for a while and then it will go out for a while. Is this caused by the latest firmware update or is there a problem...
View ArticleIs 50/50 Internet Self-Installable?
My equipment was just shipped out and I'm wondering if I can install the service myself. The technician is kind of price, even with discount ($90.00). Figured I would appeal to actual customers as the...
View ArticleHow do I dispute a bill from a constant ongoing issue
Signed up for Fios 100/100 last June or July for 60 plus taxes and whatnot with a 2 year contract. Wanted to add a TV to my one room in my house. Was told I had to go pick up the equipment in...
View ArticleAll my email to optimum users is being blocked by spam filter
In effect, any FIOS internet user who uses a mail client other than webmail can no longer send email to Optimum users from an IP addressed owned by Verizon. (see below for explanation) I am the pastor...
View ArticleWhen will I get my deposit back?
Verizon took $250 from my bank account to be used as a deposit. I remember giving my debit card information when I made the request to get FIOS but I did not give any permission for Verizon to withdraw...
View ArticleWhich router do you reccommend I buy?
I'd like to buy my own router after the first month, so that I don't have to pay the $10 rental fee to use Verizon's long-term. My service will be installed on Wednesday. Anyone have any reccomendations?
View ArticleList of Approved Cable Modems
Hi. I have an old Actiontec cable modem which Verixzon is now charging me a $3/month maintenance charge for. I'd like to upgrade it, but I'd like to purchase one rather than lease one from Verizon....
View ArticleFios Battery Beeping
My Fios box in the garage starting beeping with "low battery" flashing on it. Do I need to call for support or can I replace myself? Any guidance would be great to know. All Fios systems in the house...
View ArticleOverpaid last bill - how do I get my refund?
I recently cancelled my verizon service and overpaid my last bill because my account is showing a $50+ credit. How do I receive my refund for overpaying?
View Article