Issue with loading some Web site videos.
Hi - I recently have been unable to play certain Web site videos, which I think are using the "JW Player" content player/provider. Youtube videos play fine, but the other ones (specifically on the...
View ArticleWhy does Verizon have to treat its customers so badly?
Like other customers, I received an estimated bill on renewing my 2-year contract, only to find that my bill was almost twice as much. Furthermore, I was being charged a rental fee for a router which...
View ArticleCharged twice without authorization
I made a payment on my acct on 2/2/2017 for $111.38. Today I get a text notifying me that I made a payment today for the same amount. A payment I never made. I check my online bill and it shows 2...
View ArticleVerizon did not refund me the remaining amount they owe
I had verizon fios internet service at my home for more than two years. It was 2 year contract which expired last November 2016 on 16th. After that even though I did not ask them to extend they...
View ArticleWCB6200Q extender won't autoconfigure, and won't allow spaces in WiFi password
I just installed the Actiontec WCB6200Q extender and had two problems. Maybe someone can explain the cause of the first problem. The second problem is almost certainly a bug in the WCB6200Q. Problem...
View ArticleExperiencing intermittent, but frequent one-way audio (VoIP).
Has anyone else experience intermittent, but frequently occuring one-way audio on their VoIP calls? ...started about 3 weeks ago (Jan 31 - present). Seems a couple of other businesses I spoke with...
View ArticleFIOS + Airport Express
I recently got Fios and am using the Verizon provided router for my wifi. I have a home office that is far from the router and need to extend the signal in order to have wifi in the office. I have an...
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FIOS Availabilty Question -
To Whom It May Concern I have been told that FIOS is not available to my residence but I actually have a service loop hanging on the side of my house that terminates on a telephone poll with aerial...
View ArticleRenaming router network
Hello!I recently got FIOS internet. The tech came here and set it all up. This tech gave me two routers, one is a extention. I had her put in a network name called My Wifi and My Wifi-5G. I noticed...
View ArticleRouter's USB ports
How do I make devices attached to a USB port on my Fios Quantum Gateway router visible to the other computers on my network? I plugged a USB drive into the router and can see a power light. I can not,...
View ArticleLatest G1100 firmware removed Zoneedit from dynamic dns
Not pleased right now. The latest firmware update to the G1100 1.40.10.1 has removed the entry for zoneedit under dynamic dns. Can someone explain this decision? I have used zoneedit for almost 10...
View ArticleFiber link
I want to subscribe the service from Internet backbone service provider Hurricane Electric. The problem is that Hurricane electric does not install loop loop for its customers. So each customer needs...
View ArticleNo 1G connection on either verizon Fios router
Perhaps its just the routers I have received from Verizon, but can someone double check my work. I have a 24 port Netgear managed switch all 1G. When I connect a port from the verizon router/switch...
View ArticleTerrible Internet Speed
I have been having awful intermittent connection for about two weeks. Simple web pages take forever to load, on ALL my devices. YouTube videos won't stay in HD, quality always drops back down to 480,...
View ArticleDoes Verizon make money off spam?
Moved to Verizon.net Email board for greater exposure
View ArticleFIOS download speed at 30MB, not 50MB
I just received a noticed that my FIOS internet access had been upgraded to "ultrafast Fios 50/50 Mbps internet at no extra charge" (Quantum, that is). I looked at my account settings and that change...
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