FIOS Extreme
The connection kept dropping out during the live streaming of NFL by ESPN. Why is that?
View ArticleBilling
I called to cancel my FIOS because they had kept me at 10/10 but billing higher, the rention specialist came on line and gave me an offer for 50/50 at $59.99, I have written proof and ordered the...
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Forward request to port 5903 to port 5900
On my tomato router, I could have any incoming request on port 5903 direct to port 5900 internally. That way I could set my external VNC port to something like 5903 but it would still forward to port...
View ArticleAccount Ownership Transferring --- PAIN and OUTAGE!!!
Any helpful hint or escalation to get to a quick solution on this will be very very appreciated!!! This has been a painful experience and I am still currently in the middle of this. The worse part is...
View ArticleVerizon Problem is not being resolved, need someone at VZ to care please
Dear Manager, I’ve been having trouble getting my problem fixed with Verizon. I have chosen to submit my issue via email, so that it is all documented in detail, and I am tired of being hung up on by...
View Articlehavent seen 'my support cases'
submitted a issue, and received the following message from a moderator 'Hi tbakir1,Your issue has been escalated to a Verizon agent. Before the agent can begin assisting you, they will need to collect...
View ArticleRouter keeps dropping Internet wan. Lan works fine
I have new quantum Service as of noon yesterday. The tech came and set it all up and it was fine when he left. The router went to a red light about 2 hrs after he left and j had to call and they reset...
View ArticleRouter Configuration file
Where is the router configuration filed saved? What is the File name? There was no information upon svaing it.If I get the new router offered in verizon.com/upgraderouter, can Ii use the saved...
View ArticleWCB6200Q Extender and Wireless Printing Issues
Just added (2) WCB6200Q to extend the range of my Quantum Gateway Router. One extender is on 2nd floor, router is first floor and second extender is in basement. We have (2) wireless printers that were...
View ArticleXfinity cable modem on fios
hii am trying to use xfinity cable modem (technicolor) to Verizon Internet fios. I have been struggling fo two days now, but the I am not able get online. I purchased this router from Comcast.i...
View ArticleCannot log onto VZ website - "WE ARE UNABLE TO PROCESS YOUR REQUEST"
I am unable to log onto the Verizon website to pay my bill or for any other reason. I am getting the following message: "We are unable to process your request at this time.Please try again later. We...
View ArticleHome network problem
I am using a passive network switch connected to the FIOS router. When I initially connect the home computer (or another other device) to the switch it's online and connected. After 15 mintues it...
View ArticleInability to get a good answer and the inablity to have email communication...
Subject: RE: Verizon Technician Arrival Notification I was having issues with my Verizon box which started several weeks ago when I got a message: “Replace Bottom Battery “. I was told that I need a...
View ArticleObtaining FiOS Mobile iOS app when Apple store is not an US account
So I moved to the US about 12-13 months ago, and still retain my apple account in Australia because of banking apps, however I can't install the Verizon FiOS Mobile iOS app because its US-only. Is...
View ArticleComplaint
After months of aggravation, I decided to contact Verizon Customer Service on 8-19-16 regarding my FiOS account. I had wanted to inquire as to why Verizon does not allow my bill to be paid on the...
View ArticleQuantum Router issue
Hi all, I'm looking for some help that the FIOS technical folks can't seem to resolve. I ordered a quantum router 2 weeks ago. The new router arrived and I installed it in place of my old router. I...
View ArticleWDS on Fios Gateway
Where can i find the WDS (Wireless Distribution System) setting on my FIOS gateway so I can activate it?
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question about replacing quantum router
I have had the fios quantum router for about a year-year and a half and lately it seems to be dropping connections. I was wondering if i could replace the router with another one (netgear, linksys...)...
View ArticleHow to get FIOS Quantum Router to Use Channel 132 on 5.0GHz
I have a new FIOS Quantum Q1100 router and discovered it will auto-select 5.0GHz channels that are not on the configuration pull-down. I would like the router to operate on channel 132 so it will...
View ArticleActionTec MI424WR Rev. I Crashes when connecting new laptops
I have two new laptops in the house, an HP (Pavilion?) and a Dell Latitude. When I try to connect either of these to my Verizon router (ActionTec MI424WR I) the router crashes and even my wired...
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